Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations
That is generous a 1 ☆, drove my car 70
Miles to get an oil change and told the service guy that o was planning on trading it in I didn’t need anything special done to it other than the oil change, he said so no maintenance I told him no, they called me and said that they needed a part of Belgium that would take a few days, turned into weeks, got a call on a Thursday that car was ready but I explained that I had a very busy weekend and following week that I would pick up in about 1” days, got an email 3 or 4 days later telling me if I didn’t pick up my car and bring the loaner back I would have to pay for the loaner, drove the 70 miles to pick up my car and the oil wasn’t changed or anything, apparently I told them not to do it and all the service lights are still on, told them I was planking on trading it in and the service guy said “we get cars traded in all the time that are passed service miles”. Really???? I live the look of the car but this is not the 1st time I’ve encountered problems with staff in Plano, it’s not worth having a car that you have to drive 70 miles to for service and crappy people? Can’t wait to trade it in and close this chapter of my life
SC
Street Cruiser
Jul 14, 2025
5.0
Nathen was a great help getting me in my Grenadier, very happy with the purchase and with my experience at Sewell
SO
Savier Osorio
Jul 1, 2025
5.0
I am doing a cross country trip from FL to CA and my check engine light came on last minute. Sewell got me in their first appointment for my Grenadier. I was done in an hour which was perfect for my 10+ hour trip. Thank you for the great service Bill!!
MC
Michael carnes
Jun 9, 2025
1.0
The 1 Star review is based upon the issues that I continue to have. The check engine light continues to pop on after filling up the vehicle. (No I do not top it off or anything like that). What happens when the check engine light goes on the vehicle looses some function. (I've now been at the dealership 5 times in the last 11 months. Lastly, sometimes when I turn on the vehicle 3 to 4 warning lights come on ( after turning off and back on they disappear). Also I noticed the heating and cooling system inside the vehicle when you turn the vents to only be on mid and lower - it doesn't matter. If you are considering this vehicle I recommend that you research online, and know what you are getting.
At the dealership I purchased the tire and windshield insurance...and I'm still waiting for the windshield replacement after a month. When I called and said that I need it replaced sooner because the crack is in the center of my focus - they said sorry there is nothing they could....not even give me a loaner car until it's replaced.
Frequently Asked Questions About Sewell INEOS Grenadier
What are the regular business hours for Sewell INEOS Grenadier?
Sewell INEOS Grenadier is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays.
Where is Sewell INEOS Grenadier located?
It is located at 5709 Spring Creek Parkway, Plano, TX 75024, USA.
What services does Sewell INEOS Grenadier offer aside from selling vehicles?
They offer complimentary loan cars, complimentary car washes, and technology consultations to their customers.
How does Sewell INEOS Grenadier prioritize its customer relationships?
The dealership focuses on building relationships rather than just selling vehicles, aiming to create "Customers for Life" with a legacy spanning more than a century.
Is the showroom at Sewell INEOS Grenadier open to visitors?
Yes, the showroom is open as noted in the additional hours information.
How can I contact Sewell INEOS Grenadier?
You can call them at +1 469-366-1700 for inquiries or assistance.
Where can I view the new vehicle inventory for Sewell INEOS Grenadier online?
You can browse the new vehicle inventory at https://www.sewellineosgrenadier.com/.
Are there car rental options nearby Sewell INEOS Grenadier?
Yes, Enterprise Rent-A-Car, which offers car and truck rentals, is located nearby and can be useful if you need temporary transportation while visiting the dealership.
What other car dealerships are near Sewell INEOS Grenadier?
Nearby options include Sewell MINI of Plano, Classic BMW, MINI of Plano, and Tesla dealership and service centers, useful if you want to compare different car brands or services.
Are there any dining options close to Sewell INEOS Grenadier?
Yes, Dairy Queen, an ice cream shop, is nearby where customers can enjoy a treat before or after visiting the dealership.