NTB-National Tire & Battery

4.5
850 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Plano today.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

NTB-National Tire & Battery
4900 W Plano Pkwy, Plano, TX
75093, United States

Hours

Reviews

4.5
850 reviews
5 stars
710
4 stars
33
3 stars
16
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and accommodating staff, particularly highlighting William and Jarrell for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with several customers mentioning being in and out in under an hour.

Professionalism

The team was described as professional and knowledgeable, providing clear explanations and honest assessments of vehicle needs.

Convenience

Customers appreciated the shop's extended hours and willingness to assist even close to closing time, making it convenient for those with busy schedules.

Value

Several reviews mentioned fair pricing and the ability to price match, contributing to a positive perception of value for services rendered.
  • MD
    Marlon Dean
    3 days ago
    5.0
    The team here was so friendly and went out of their way to help me. Truly appreciated the great service especially with getting my battery changed!
  • MP
    Megan Porier
    4 days ago
    5.0
    I’ve been here twice so far, the first time for a battery change which was quick and easy. There was a minor issue after, but they fixed it quickly and made things right. The second time was for an oil change and a multipoint inspection. I usually go to Ford for this because they have this “the works” package deal, but I’ve been unhappy with their service for many reasons. During this 2nd visit, they found many things that needed to be replaced (as I suspected on my 8 year old car). Tires, and rear brakes and shocks. They took me back where my car was jacked up and showed me the shocks that were leaking and compared the front and rear brake disks with me. Ford would never do this of course. They were able to get everything done in about 3.5 hours. They made it sound like I was getting a huge discount, but I think it was pretty fair for the amount of work. I was glad to get everything done in one day and appreciated the great customer service! Overall much better experiences here than at Ford! Will definitely be bringing my car here from now on for all my needs! Thank you!
  • CT
    Curtis Tran
    Nov 10, 2025
    5.0
    Great experience. I started my Monday with sadly needing to get my tires changed. The part of adulting that everyone hates, and I was able to be privileged to work with William. William explained to me why any and all "x" amount of requirements were needing to be moved forward with and was able to also walk me through pricing and making this experience customized, affordable, and easy. Typically, I walk away an experience like this thinking of how to never visit a place like this again, but I was thoroughly surprised and I was very happy to support this business at the end of the day. Thank you, William, for your attention to detail. I look forward to continuing supporting this location moving forward.
  • EW
    Eric Wright
    Nov 7, 2025
    5.0
    Called on a Friday morning to schedule a tire alignment and they got me in on a same day notice and out with in a hour. What a great start to my day. Now I have to work on my wife not hitting curbs to get the car back out of proper alignment.
  • RB
    Robert Butler
    Nov 3, 2025
    2.0
    The first few times I came to this NTB they were friendly and helpful, and I had several services done over about 18 months. The last few times I had to wait over an hour even with an appointment, they were dismissive when I asked questions, and also refused to repair my flat tire using a plug when that was the accepted solution when I arrived wasting another hour of my time. Go to Discount Tire instead; they're faster, friendlier, and in general won't try to upsell you nearly as much as NTB.

Frequently Asked Questions About NTB-National Tire & Battery

What kinds of tires and auto services does NTB-National Tire & Battery offer?

NTB offers top-brand tires and a variety of auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

Where is NTB-National Tire & Battery in Plano located?

NTB is located at 4900 W Plano Pkwy, Plano, TX 75093, USA.