Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Plano today.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
891 reviews
5 stars
749
4 stars
33
3 stars
16
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting manager William and team members like Mike and Kiefer.
Efficiency
Many reviews noted quick service times, with customers often being in and out within an hour for various services.
Transparency
Customers appreciated the transparent communication regarding pricing and service options, with many feeling they received honest assessments without aggressive upselling.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and mistakes made during tire repairs, indicating inconsistency in service.
- FFFelicia Fowler1 day ago5.0William and the crew was a GREAT HELP!!! I needed new tires did some calling around and NTB was actually the cheapest by far
- MMMikeyJan 6, 20265.0Brought in both my vehicles and the staff and William did a phenomenal job. Very honest work and yes I will be back for my car needs!
- TCTony CornettDec 27, 20255.0Had a terrific experience here at this NTB! They did terrific work, on schedule and with transparent and professional communication. It was a high-value experience. Special commendation to manager William and his team. I recommend this location.
- TCTranay CaldwellDec 26, 20255.0This Place is amazing, Mike was polite and kind! The store manager William was very helpful, kind and professional. They take great care of their customers. They are not here to” rip “you off. I will be coming back to do business!
- TCT CDec 12, 20251.0I wish I could do ZERO stars! They didn't find nails in two of my four tires after three trips, they didn't put back on the caps on the air valves, but WORST is they grossly overinflated my tires (should be 32 each, but had them at 32, 35, 40 and over 50 psi - all 4 different and VERY dangerous). They admitted that they didn't align it properly or balance them properly. On the second trip, it was supposedly done, but that's when they over inflated them. Took back a third time and that's when they weirdly found the OTHER two tires had nails, but they didn't see them even though they had already removed those tires TWICE before. Then, I decided it was time to go to DISCOUNT TIRE now. Knowing they would have to be balance again and I'd need ANOTHER alignment, NTB/Mavis refused to refund the balance and alignment charges that were no good. I will NEVER go to NTB/Mavis again. I highly recommend you check with Discount Tire instead. Great deals and very competent workers there. Keifer and Will are managers at NTB and they BOTH tried to say they would handle it. Even admitted that the person working on it to begin with was NOT qualified. The incompetence of NTB is scary. My tire could have exploded on me and then it would have cost them much, much more - especially if I had gotten hurt. DO NOT BUY FROM NTB/MAVIS - they have unqualified people working on your cars.
Frequently Asked Questions About NTB-National Tire & Battery
What kinds of tires and auto services does NTB-National Tire & Battery offer?
NTB offers top-brand tires and a variety of auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery in Plano located?
NTB is located at 4900 W Plano Pkwy, Plano, TX 75093, USA.
What are the operating hours of NTB in Plano?
NTB is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery in Plano accept mobile payments?
Yes, NTB accepts mobile NFC payments as well as debit card payments, and does not require cash only.
Is NTB-National Tire & Battery accessible for customers with disabilities?
Yes, NTB has wheelchair accessible entrances, parking, and restrooms.
Can customers shop in-store at NTB-National Tire & Battery in Plano?
Yes, NTB offers in-store shopping for their tire and auto service products.
How can I book an appointment at NTB in Plano?
You can make a reservation through their website at https://www.mavis.com/locations/plano-plano-pkwy-tx/
Which nearby restaurants can I visit before or after my appointment at NTB-National Tire & Battery?
Popular nearby restaurants include IHOP for breakfast and brunch, Pizza Hut Express for pizza, Taco Bell for Mexican fast food, Pollo Tropical for Latin American cuisine, and Jollibee USA for Filipino fast food.
What nearby medical facilities are close to NTB-National Tire & Battery in Plano?
Nearby medical facilities include Baylor Scott & White Surgicare at Plano Alliance, Cornea Consultants of Texas, Baylor Scott & White Outpatient Rehabilitation, and LifeStance Therapists & Psychiatrists Plano, offering a range of health services.
Are there accommodations near NTB-National Tire & Battery for customers from out of town?
Yes, La Quinta Inn & Suites Dallas Plano West and La Quinta Inn and Suites by Wyndham Dallas Plano West are nearby hotels offering convenient lodging options.