Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Plano today.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
850 reviews
5 stars
710
4 stars
33
3 stars
16
2 stars
19
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and accommodating staff, particularly highlighting William and Jarrell for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning being in and out in under an hour.
Professionalism
The team was described as professional and knowledgeable, providing clear explanations and honest assessments of vehicle needs.
Convenience
Customers appreciated the shop's extended hours and willingness to assist even close to closing time, making it convenient for those with busy schedules.
Value
Several reviews mentioned fair pricing and the ability to price match, contributing to a positive perception of value for services rendered.
- MDMarlon Dean3 days ago5.0The team here was so friendly and went out of their way to help me. Truly appreciated the great service especially with getting my battery changed!
- MPMegan Porier4 days ago5.0I’ve been here twice so far, the first time for a battery change which was quick and easy. There was a minor issue after, but they fixed it quickly and made things right. The second time was for an oil change and a multipoint inspection. I usually go to Ford for this because they have this “the works” package deal, but I’ve been unhappy with their service for many reasons. During this 2nd visit, they found many things that needed to be replaced (as I suspected on my 8 year old car). Tires, and rear brakes and shocks. They took me back where my car was jacked up and showed me the shocks that were leaking and compared the front and rear brake disks with me. Ford would never do this of course. They were able to get everything done in about 3.5 hours. They made it sound like I was getting a huge discount, but I think it was pretty fair for the amount of work. I was glad to get everything done in one day and appreciated the great customer service! Overall much better experiences here than at Ford! Will definitely be bringing my car here from now on for all my needs! Thank you!
- CTCurtis TranNov 10, 20255.0Great experience. I started my Monday with sadly needing to get my tires changed. The part of adulting that everyone hates, and I was able to be privileged to work with William. William explained to me why any and all "x" amount of requirements were needing to be moved forward with and was able to also walk me through pricing and making this experience customized, affordable, and easy. Typically, I walk away an experience like this thinking of how to never visit a place like this again, but I was thoroughly surprised and I was very happy to support this business at the end of the day. Thank you, William, for your attention to detail. I look forward to continuing supporting this location moving forward.
- EWEric WrightNov 7, 20255.0Called on a Friday morning to schedule a tire alignment and they got me in on a same day notice and out with in a hour. What a great start to my day. Now I have to work on my wife not hitting curbs to get the car back out of proper alignment.
- RBRobert ButlerNov 3, 20252.0The first few times I came to this NTB they were friendly and helpful, and I had several services done over about 18 months. The last few times I had to wait over an hour even with an appointment, they were dismissive when I asked questions, and also refused to repair my flat tire using a plug when that was the accepted solution when I arrived wasting another hour of my time. Go to Discount Tire instead; they're faster, friendlier, and in general won't try to upsell you nearly as much as NTB.
Frequently Asked Questions About NTB-National Tire & Battery
What kinds of tires and auto services does NTB-National Tire & Battery offer?
NTB offers top-brand tires and a variety of auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery in Plano located?
NTB is located at 4900 W Plano Pkwy, Plano, TX 75093, USA.
What are the operating hours of NTB in Plano?
NTB is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery in Plano accept mobile payments?
Yes, NTB accepts mobile NFC payments as well as debit card payments, and does not require cash only.
Is NTB-National Tire & Battery accessible for customers with disabilities?
Yes, NTB has wheelchair accessible entrances, parking, and restrooms.
Can customers shop in-store at NTB-National Tire & Battery in Plano?
Yes, NTB offers in-store shopping for their tire and auto service products.
How can I book an appointment at NTB in Plano?
You can make a reservation through their website at https://www.mavis.com/locations/plano-plano-pkwy-tx/
Which nearby restaurants can I visit before or after my appointment at NTB-National Tire & Battery?
Popular nearby restaurants include IHOP for breakfast and brunch, Pizza Hut Express for pizza, Taco Bell for Mexican fast food, Pollo Tropical for Latin American cuisine, and Jollibee USA for Filipino fast food.
What nearby medical facilities are close to NTB-National Tire & Battery in Plano?
Nearby medical facilities include Baylor Scott & White Surgicare at Plano Alliance, Cornea Consultants of Texas, Baylor Scott & White Outpatient Rehabilitation, and LifeStance Therapists & Psychiatrists Plano, offering a range of health services.
Are there accommodations near NTB-National Tire & Battery for customers from out of town?
Yes, La Quinta Inn & Suites Dallas Plano West and La Quinta Inn and Suites by Wyndham Dallas Plano West are nearby hotels offering convenient lodging options.