National Car Rental

Reviews

• KP

  Kelly Patterson-Herndon

  Feb 23, 2026
  4.0
  Great place to get a car
• RD

  Robert Dean

  Jan 28, 2026
  5.0
  Raj was great help. I rented a car in the ice storm in Dallas area January 2026 needed to return sooner than later expecting & he honored my weekly rate contract. Great experience as always with National!
• JR

  Jerry Roberts

  Jan 24, 2026
  5.0
  Great customer service and selection of vehicles! Great job, Jeremy…
• SE

  Shelly Engelke

  Dec 8, 2025
  1.0
  As an Executive Elite (Wayne) client, WE ARE VERY VERY DISAPPOINTED in the lack of customer service and inability to reach ANYONE concerning our truck keys left in our rental. We have tried visiting the location, filling out a form, sent a family member over to retrieve them, called over 10times and YET not one callback. This event happened on 11/28 and it is now DEC 9TH. NOW WHAT?
• JC

  Jody Clark

  Dec 3, 2025
  1.0
  I hate to leave this review as an Executive Emerald Club Member, but the location overcharged me by a day on my rental. After turning it in I emailed with one of the location managers, Lauren (also copied on the email were Sayeed, Kyle, and Jeremy) who said she would reverse the charge if I sent her my rental contract info. I did so and since then weeks later I have heard nothing from them. I've sent 2 follow up emails as well and have heard nothing. I know it's a valid email as I did get an initial response but I have been ignored since. If this is how they treat their Executive customers.........