Enterprise Rent-A-Car

Reviews

• AQ

  Ahmy Q.

  2 days ago
  1.0
  Unbelievable. I just don't understand how an international car rental chain can work this way. Their current service standards are specifically designed to make customers life miserable. Their online reservation systems are crap. Online it's letting people make reservations across different locations however when you go to pickup the car, they tell you that they don't have a car to give you. This is ridiculous..after I was being told that they don't have a car for me for my confirmed reservation, I called them up on a different location to make a reservation again I confirmed multiple times that they do have a car for me and the person on the call confirmed that I will be able to get it. I took Uber then to get to that location to find out that they don't have a car either. Whoever booked it was in the Philippines as the contact center is there. In short, what I'm not able to understand is that they are a multinational chain, their systems and procedures are disconnected and are making their customers life miserable. They even we're not are to pull up my information from the previous record. Seriously! They need to fix things. To get a rental car, I have now spent more than a $100+ in Uber to get to different locations with no luck. Definitely wouldn't recommend it to anyone. Staff were really polite and apologetic for the problems that is out of their control.
• CS

  CJ Shumate

  Nov 7, 2025
  5.0
  Exactly what I expected, excellence!
• DD

  Dave Davies

  Oct 26, 2025
  5.0
  Very helpful and accommodating.
• DR

  dennis rice

  Oct 18, 2025
  2.0
  First vehicle bigger than needed but up in because ins paying of course bump up. Thought good for me until I had to drive next day to appt with engine light and oil warning blarring the oil alert endlessly until i could return it. Put me in another vehicle that nearly stalled out at every stop. And joy joy the first vehicle left a large puddle of oil in my garage. Only positive was pickup and delivery service. But be forewarned warned that not all locations have drivers now.
• TC

  Tara Cuche

  Sep 8, 2025
  5.0
  I recommend at 100%. Leroy was amazing with our rental for the weekend. I drove a new pickup truck and it was the best time of my life.

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