Brakes Plus

4.8
1091 reviews

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Plano today.

Location

Brakes Plus
3304 Coit Rd, Plano, TX
75023, United States

Hours

Reviews

4.8
1,091 reviews
5 stars
1,000
4 stars
34
3 stars
8
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional service provided by the staff, particularly Jeff and Lori.

Honesty and Integrity

Many reviews highlighted the honesty and transparency of the team, with customers feeling confident in the assessments and recommendations given.

Efficiency

The business is noted for its quick service, with many customers appreciating the timely completion of repairs and inspections.

Expertise

Customers expressed trust in the staff's knowledge and skills, often mentioning thorough explanations and effective solutions to car issues.

Value for Money

Several reviews mentioned reasonable pricing and the absence of upselling, contributing to a perception of fair value for services rendered.
  • KP
    Karolina Powalka
    4 days ago
    5.0
    A highly recommended car repair shop. They quickly located the problem with my car and repaired it professionally. The employees were very helpful and polite. The manager and all the staff were very friendly. I will definitely return to this place if I have a problem again. Thank you for your help and repair.
  • SS
    STLBAE
    Nov 17, 2025
    5.0
    I recently had a check engine light and brought my car in to check the issue. Everyone was so friendly and educated me on my vehicle. I felt heard as a customer and happy to give my business. I definitely will return when I need additional work done
  • AA
    Aaron
    Nov 14, 2025
    5.0
    To Jake, Jeff, and Aubrey, thank you all so much for the service and for the experience! I was recommended to visit this shop for an oil change, and they did more than just that. From the moment I parked my car to getting the service I needed and walking out the door, everything was excellent! The staff greeted me with a smile as soon as I walked in and got me taken care of quickly. I’ve been having battery and alternator issues, and there are some warning lights on my dashboard that have been on for years. Unexpectedly, I was made aware of a problem I had no idea about. They walked me to my car and showed me what’s up! What other shops can do that?! I used to go to shops all the time that weren’t able to perform at this level. They identified and diagnosed mechanical issues I wasn’t even aware I had. The technician and the manager were very knowledgeable and answered all my questions thoroughly. They checked out the work I’ve had done before and explained the services and procedures. When I asked about the condition of certain parts, including previous repairs, they provided detailed insights and reassurance, which eased my stress and helped me trust them. Their honesty gave me a feeling of happiness and confidence that I could trust them. They reassured me that things will get better and that they are capable of helping. In this world—especially in this field—it can often be tricky and untrustworthy, but these guys are the complete opposite. They restored my faith in good, honest people and workers like them in the world. Genuine, hardworking individuals, and men of integrity, to say the least! The oil change was inexpensive! The prices are fair and reasonable. If there's ever a reason you can’t afford their services, they will work with you, just like they did with me. The store? Clean, organized, and staffed with friendly people. I am incredibly grateful to have found these men when I did, especially since I wasn’t born or raised here. You definitely know when you meet good people, and I say that sincerely about them! I will be returning, and this store and its workers are my choice! Thank you!
  • PP
    Potato_dogz
    Nov 10, 2025
    5.0
    Very clean shop. I originally called for a quote for break pads and calipers but couldn’t afford it. The manger worked with me on pricing and another mechanic squeezed me in for a time slot. They worked with what I had and didn’t try to overcharge me. They also quickly attended to all customers that came in I was shocked Ngl. The mechanics have a good atmosphere with each other as well. 10/10
  • CK
    Cj Knox
    Nov 10, 2025
    5.0
    Brought my vehicle in to get my brakes checked out and have them look over the car. They staff was all very friendly and helpful, they were able to get my brakes replaced quickly, and do a full check up on the vehicle, keeping me up to date on what services may be needed in the future. Normally bringing my car in somewhere I feels like a hassle but the service here made it a pleasant experience all around. Fair, honest, and affordable. I highly recommend this brakes plus location!!!

Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in Plano offer?

Brakes Plus offers a wide range of auto services including wheel alignment, brakes, oil change, suspension repairs, state inspections, battery replacement, wiper blade replacement, air conditioning services, and more.

What are the operating hours of Brakes Plus in Plano?

Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.