Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Plano today.
Location
Hours
Reviews
4.7
1,321 reviews
5 stars
1,160
4 stars
67
3 stars17
2 stars17
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Jason and Jeremy, for their professionalism, friendliness, and willingness to help.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and maintenance, with many stating their vehicles felt better after service.
Transparency
Customers appreciated the clear explanations of services needed and upfront pricing, with no pressure to upsell unnecessary services.
Speed of Service
Several reviews highlighted the quick turnaround times for services like oil changes and brake repairs.
Trustworthiness
Many customers expressed trust in the shop's recommendations and pricing, noting they felt they were treated fairly without being overcharged.
- CGCarl GriffinNov 17, 20255.0I had a great visit at brakes plus Jeremy service. Advisor went above and beyond to help me with my issues. And resolved, everything. All right let me see okay
- CMCJ MoralesNov 13, 20255.0Jason was very thorough with his explanation of what my truck needed. Given that my truck is older, he was very empathetic in letting me know what was preventative vs. what could cause more expensive issues in the future... as any consumer, I did some research and was able to confirm that what he was suggesting was reasonable given the age and mileage of my truck. Honesty goes a long way, which is the reason l've used City garage for 5+ years.
- PRPam RossmanNov 13, 20255.0Jason, at the Plano location of Brakes Plus, helped me out so much today! Woke up to storms like crazy and windshield wipers that just stuttered across the windshield! He had me in and out in less than 10 minutes! I’ve said it once and I’ll say it again, this is my go to store! Thank you, Jason for another great experience!
- MMM MNov 11, 20255.0I've run around all over town to find a good oil change and was so glad I found this place! No wait at all, Jason was great and able to help me right away. Great service, will definitely come again.
- DSDominnique SchNov 4, 20255.0I needed to get my front struts done. I called Break Plus up for a quote and Jermey answered the phone. He’s been super polite, and patient with me from the start. I had to call my mechanic to see which way is cheaper. Break plus was cheaper. I’m a mom of 3 kids, one being special needs and my mom and I, only have the one vehicle for the moment. so I was struggling figuring out how to get back home and pick the car back up. Over the past few days I’ve made multiple calls and Jeremy always answered the phone. He’s been very patient with me and super kind he offered to get me a Lyft ride in a time of need. He was absolutely a life saver! They were fast and absolutely amazing!! I picked up my car and it was driving a lot better!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Plano offer?
Brakes Plus offers a wide range of auto services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, battery replacement, wiper blades, air conditioning services, and more.
Where is Brakes Plus located in Plano?
Brakes Plus is located at 6301 Independence Pkwy, Plano, TX 75023, USA.
What are the operating hours of Brakes Plus in Plano?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
How can I make an appointment or reservation at Brakes Plus Plano?
You can make a reservation online through their website at https://www.brakesplus.com/stores/plano/tx/0335/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0335.
What payment options are accepted at Brakes Plus in Plano?
Brakes Plus accepts American Express, Cash, Discover, Financing, MasterCard, and Visa.
Does Brakes Plus provide any special offers or deals?
Brakes Plus offers various specials such as oil change specials, brake specials, brake inspection specials, and alignment specials. For details, please check their website or contact the store directly.
If I'm visiting Brakes Plus in Plano, what nearby restaurants can I try?
Nearby restaurants include McDonald's, Haji Ali Juice (Pakistani and Indian cuisine), Shalimar Grill (Pakistani), Agha Juice (Asian), Crescent Moon (Chinese and Asian), and Jimmy's Burger & Grill. These eateries offer great options for dining before or after your auto service appointment.
Are there other automotive services near Brakes Plus in Plano?
Yes, City Garage is nearby offering automotive repair, tire dealer and repair, and oil change services. Chevron Station Plano also provides automotive and gas station services close to Brakes Plus.
What community or religious organizations are close to Brakes Plus in Plano?
Nearby you can find the Islamic Association of Collin County, Plano Masjid, TAQWA Seminary, and IACC Friends, which provide various community, religious, and educational services.
How long has Brakes Plus been in business and what is their mission?
Founded in 1990, Brakes Plus focuses on building relationships with customers, vendors, and employees by providing quality products with world-class service at competitive prices.