AutoZone Auto Parts

4.4
337 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Spring Creek Pkwy in Plano, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Plano, TX or call us at (972) 423-1563.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
812 W Spring Creek Pkwy, Plano, TX
75023, United States

Hours

Reviews

4.4
337 reviews
5 stars
238
4 stars
46
3 stars
21
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting individuals like Peter, Steve, and Alejandro.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service from specific employees, particularly Sandra, leading to a mixed overall perception.

Knowledge and Support

Customers appreciated the staff's knowledge and ability to assist with various automotive issues, often saving them time and money.

Installation Services

Several reviews mentioned the convenience of installation services provided by staff, which enhanced the overall customer experience.

Store Environment

The store was generally described as welcoming and accommodating, although some customers reported negative interactions that detracted from their experience.
  • AA
    AS
    1 day ago
    5.0
    Good customer service return
  • JI
    Jalliyah Ingram
    Nov 14, 2025
    5.0
    Cesar the commercial sales manager was phenomenal!! He helped me understand where the engine coolant was. He also came out to run the code and brought me back in to educate me on what’s happening with my car. Gave great recommendations and came back out a second time to hear what I was hearing. He provided excellent customer service!!
  • JP
    Jerry Purvis
    Nov 7, 2025
    5.0
    Eddie was Great! He took plenty of time to check all of my systems. He did a great job!
  • JW
    Jane Wolfgramm
    Nov 2, 2025
    5.0
    Eddie T, my customer service representative that assisted me with my dead battery. Went above and beyond to get my battery and also installed it for me. Super satisfied with the service . Thank you 😊
  • RS
    Reza Shamshiri
    Nov 1, 2025
    5.0
    Excellent and quality customer service, the manager of Autozone, Plano location (812 W Spring Creek Pkwy) helped me to find the right bulbs for my Toyota Highlander a week ago. He explained differences and finally installed all those 4 new headlight bulbs on my car free of charge.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Plano, TX?

AutoZone Auto Parts in Plano is open Monday through Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Plano, TX?

It is located at 812 W Spring Creek Pkwy, Plano, TX 75023, USA.