Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mcdermott Road in Plano, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Plano, TX or call us at (214) 383-0098.
Many customers praised the exceptional customer service provided by staff members, particularly Jorge, Jason, and Mike, highlighting their helpfulness and professionalism.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers with diagnostics, installations, and recommendations, which contributed to positive experiences.
Cleanliness
The store was frequently noted for its cleanliness, creating a welcoming environment for customers.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding unhelpful staff and poor service in specific instances.
Efficiency
Customers appreciated the quick service, especially during battery installations and other repairs, allowing them to get back on the road promptly.
MN
Misa N
Nov 11, 2025
5.0
Amazing!!!!! Very helpful and fast on changing my battery!!!! Highly recommend this location for professional service!!!
XS
xiao Shen
Nov 10, 2025
5.0
I purchased my battery 2 years ago and experienced some problems due to other components issue.
The technician helped promptly and provided professional assistance and advice. Unfortunately, I was in a hurry and forgot to ask the technician’s name, hence decided to find a way to express my BIG thanks here.
Excellent service, highly appreciated and recommend!
JM
Johnny Lee Moss
Nov 4, 2025
5.0
Customer service here is great! I came in this morning and needed a brake light bulb replaced quickly and Will was very quick to help me and did a great job I really appreciate him!
ZZ
Zuleyka
Nov 2, 2025
5.0
Llevo 2 años yendo a este Autozone. No me arrepiento de nada. Recomiendo a ojo cerrado a Jorge García!!!!!! Alguna pregunta, incomodidad, intranquilidad, preocupación que yo tenga respecto a mis 3 vehículos solo JORGE es capaz de responderme, ayudarme y RESOLVER! Me e mudado varias veces y no importa qué tan lejos esté de la McDermott yo prefiero en la tienda donde esté Jorge porque resuelve todas mis inquietudes con mis carros. Baterías, aceites y filtros, focos, accesorios, si tengo que ordenar una pieza él lo resuelve y me mantiene al tanto tan pronto llegue. Excelente su servicio, su comunicación, su destreza para resolver los problemas con mucha eficacia. Me encanta esta tienda por que Jorge García está en ella para salvar mi día si le pasara algo a mis carros. Estoy tranquila porque sé que si voy a este Autozone estará el para resolver lo que sea para mis carros. NO PUEDE HABER OTRO TRABAJADOR TAN ATENTO Y EFICAZ QUE JORGE GARCÍA!! Gracias Autozone por tener a Jorge en su tienda!! Lo mejor de lo mejor es Jorge!!!👏🏼🔥👌🏼💪🏼💪🏼 y siempre recibe a sus clientes con esa enorme sonrisa, excelente actitud y una energía contagiosa!! ⭐️⭐️⭐️⭐️⭐️
TS
Tracy Soto
Oct 11, 2025
5.0
Highly appreciate Shawn!!!! His customer service is top notch. Very professional, knowledgeable, pleasant and extremely helpful. He was able to ease my anxiety in finding the appropriate coolant for my vehicle. He also helped poured it in the car and educated me on the pros and cons of having the coolant level too low vs filling it above the line. I'm thankful. 100% recommend this location!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Plano, TX?
AutoZone Auto Parts in Plano, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located?
It is located at 2935 McDermott Rd, Plano, TX 75025, USA.
What types of auto products does AutoZone Auto Parts offer?
They offer a variety of auto products including Auto Parts, Brake pads, Car Batteries, Car Accessories, and After Market Automobile Parts.
Does this AutoZone store offer in-store pickup or delivery services?
Yes, this store offers in-store pickup, same day delivery, and curbside pickup services.
What brands are available at AutoZone Auto Parts in Plano?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts in Plano?
Customers can call the main phone number at (214) 383-0098 or email customer.service@autozone.com.
Are there any AutoZone stores near this location?
Yes, there is another AutoZone nearby which specializes in automotive parts and wholesale store services, providing additional options for auto parts shopping.
What convenience stores or gas stations are nearby that customers might visit?
Nearby, there is a 7-Eleven which serves as a convenience store, shopping location, and gas station, as well as Exxon & Mobil Stations providing fuel and convenience items.
Are there automotive repair or inspection services close to AutoZone?
Yes, DEKRA McDermott State Inspections offers automotive repair, oil changes, and emissions inspection services nearby, making it convenient for customers to get inspections after purchasing parts.
What dining options are available near AutoZone Auto Parts in Plano?
Nearby dining includes Napoli's Italian Restaurant, Broadway Pizza & Pasta, Bombay Chopstix, and Curry Blends, offering a variety of cuisines for customers to enjoy before or after their visit.