AutoZone Auto Parts

4.6
406 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Custer Rd in Plano, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Plano, TX or call us at (972) 422-1571.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1600 Custer Rd, Plano, TX
75075, United States

Hours

Reviews

4.6
406 reviews
5 stars
306
4 stars
56
3 stars
23
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their helpfulness, patience, and willingness to go above and beyond.

Knowledgeable Staff

Numerous reviews noted the staff's expertise and ability to provide accurate advice and assistance with automotive issues.

Quick Service

Customers frequently mentioned the efficiency of service, particularly with battery replacements and diagnostics, often completed in under 30 minutes.

Mixed Experiences

While many reviews were positive, some customers reported issues with staff training and miscommunication regarding product recommendations.

Friendly Atmosphere

The store was described as welcoming and friendly, with many customers appreciating the pleasant interactions with employees.
  • MP
    Maddie Plasse
    3 days ago
    5.0
    Levi was amazing! Levi was super friendly and helped me with my battery and finding the best fit for me. 10/10 would recommend to a friend!
  • AS
    Alberth Simanca
    6 days ago
    5.0
    Henry garces excelente atención, amable, y profesional
  • HM
    Hingle McCringleberry
    Nov 5, 2025
    4.0
    Very easy to get in and out. Rarely busy and normally there’s someone available and willing to help assist finding whatever you’re looking for. Love that they’re open late(r) than one would expect also!
  • ST
    sharain taylor
    Oct 27, 2025
    5.0
    I want to publicly acknowledge Henry Garces, the store manager at AutoZone location on Custer Road, in Plano, Tx , for his patience, and humanity. He took the time to assist us due to truck trouble, in which he drove us to our parked truck on Preston road. We needed to secure the truck asap from Preston Road before rush hour, (between 121hwy & Spring creek). Upon arrival the truck had been towed, and Henry drove us to Plano City car pound to retrieve the truck. He was there for us every step of the way. The sequence of events occurred within two hours, because we were on the move. When the truck was released from impoundment, Henry checked the battery and noticed the battery cable was loose. He tightened it, the truck started and we were on our way home. The next day, per his recommendation we purchased a new battery. Henry Garces, we appreciate you! Thank you, Distress customers
  • JM
    Josh Mullins
    Oct 26, 2025
    1.0
    The worst possible automotive part experience I've ever seen in my life Smh The front counter could not assist a guest who was a Spanish only customer and so I assisted him by whipping out the translator app which is available to anybody who has a cellular device to help him with his purchase I was short 36 cents and had to find my debit card because I was paying with cash and the gentleman ringing me up decided he would go ahead and assist another guest instead of me I said hey I'm ready so I walked out in an angry frenzy and was determined to make sure other potential customers could read this and bypass wasting their time as this is not 30 minutes I'm going to be getting back God bless and as always keep it real 100

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Plano, TX is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.