Brakes Plus

Reviews

• AS

  Aaron Sanchez

  1 day ago
  5.0
  Decided to come here for the first time. I needed my brakes serviced and I saw the great reviews this place had. I was greeted by Vanessa who was kind and extremely helpful with everything. Jake was also very kind and even helped me figure out how to take my spare tire off. Their entire team is amazing and I am definitely coming back in the future!
• ST

  Shayla Thompson

  5 days ago
  5.0
  This is the only shop I’ve been to in Plano that I haven’t felt pressured, or forced to buy a bunch of unnecessary things for my car. Jake is so kind and personable. He explains everything so well. I always leave learning something new. Thank you guys!
• DL

  Daniel Lavery

  5 days ago
  5.0
  I took my 2011 BMW 328i to Brake Plus the morning after Easter when I suddenly had a terrible engine idle. It came out of nowhere and sounded pretty serious. Luckily, I was right next door grabbing breakfast at Chick-fil-A and decided to swing by. From the moment I walked in, the experience was smooth, within minutes they had my car pulled into a service bay and started diagnosing the issue. They quickly found that all six cylinders were misfiring. I had recently replaced my spark plugs, so I didn’t think that could be the problem—but it turns out one plug had been missed (totally my fault 😅). They got a new spark plug ordered along with six new ignition coils, installed everything, and ran diagnostics again. The result? Problem completely gone, my car honestly runs better than ever now. The service was outstanding from start to finish. The team was professional, transparent, and clearly committed to figuring out the issue the right way instead of guessing. You can tell they take pride in their work and don’t cut corners. If you’re looking for a shop you can trust to do quality work and be upfront with you, I highly recommend Brake Plus. 04/06/26
• KC

  Kelly Chaisson

  Mar 23, 2026
  5.0
  Great experience! Vanessa took my call and was very friendly, helpful and informative. I had no idea what services were offered beyond brakes but was pleasantly surprised that they would be able help me. My car issue was diagnosed pretty quickly AND they made the repairs within an hour or so. Everyone there was super helpful, knowledgeable and friendly. I was also pleased with the cost, not overpriced based on what I expected. I will be back now that I know they offer a lot of services and because of the great experience I had!
• BH

  Britta Hebert

  Mar 19, 2026
  5.0
  Vanessa did a wonderful job helping me estimate the repairs needed for my car. The prices are very reasonable at Brakes Plus, and the resulting repairs were very well done. All the issues with my car are corrected, and it drives great! Vanessa also found some coupons to apply to my invoice which brought the total down a little bit. This really helped since I had a large repair bill for both suspension and brake work. I really appreciate the outstanding service I have had from Brakes Plus over the years, and I highly recommend this location. They provide excellent service. Thank you!

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