Gerber Collision & Glass

Reviews

• PO

  PJ Oak

  Jan 6, 2026
  5.0
  Jan. 6, 2026, Gerber Collision & Glass, W Pecan St. Pflugerville, Tx. I want to leave a review of the great job Gerber Collision & Glass - Pflugerville on W Pecan St. did on my car. I was rear ended as I sat waiting to enter I 35. I’ve never had an accident so I was kind of shook up. Thank God the man who hit me had insurance. I decided on Gerber Collision & Glass - Pflugerville to get my car repaired. Gerber Collision & Glass - Pflugerville did all the work in a timely manner keeping me informed of the progress at each stage. I am very pleased with the car, new bumper, new trunk panel. My car was completely cleaned on the outside and the shine was beautiful! I have to add the confidence and professionalism the personal was exceptional! I drove my car off their lot and home to my driveway. When I got out of my car I heard beep, beep, beep 5 times. I couldn’t figure out what was going on. I got back in my car and it was completely dead. I was shook up and confused as to what was going on. Gerber Collision as for a review and I didn’t give them a good review, because when I took my car to them it had no issues except someone rammed into me. The next morning Gerber Collision sent two men to figure out what happened. It was my battery! They jump started my car, took it to Auto Zone, got me a new battery and brought me back a running car. What exceptional customer service! This is the first time I have used Gerber Collision & Glass - Pflugerville and I will continue to recommend them for their first-rate work, excellent communication and ethics! Oh I almost forgot when replacing the trunk panel the Subaru plate cracked ( see picture, yellowed area) they ordered a new plate and had it delivered the next day. This business has WOWED ME!! EXCEPTIONAL!
• TN

  Thu Nguyen

  Dec 22, 2025
  5.0
  I came to this collision repair shop feeling very frustrated, nervous, and worried after my accident, and they immediately made me feel welcome and cared for. The staff was incredibly kind, patient, and reassuring, and they took the time to comfort me and let me know everything would be okay. They fixed my car on time and did an amazing job with the repairs. As a mom of two little kids, my car was honestly a disaster when I brought it in—the door was broken and the inside was full of mess. When I picked it up, not only was the car perfectly repaired, but it was also cleaned inside, which meant so much to me. Before coming in, I read reviews about mysterious “scratches” showing up on cars, so of course I asked about a few on mine. The staff politely pulled up photos they had taken and—yep—those rashes were already there (my husband happily confirmed it too 😅). Moral of the story: take pictures of your car first, or you might end up embarrassing yourself like I did!
• CC

  camacholuis50

  Nov 25, 2025
  5.0
  Jay was super helpful and super communicative through out the entire process. If you come here asl for Jay!
• GA

  Gabe ACM

  Nov 25, 2025
  5.0
  My vehicle was like Ye - New Again and it was done earlier than expected and the communication? On point thank you to Jay and his team , I do recommend this shops to everyone , happy holidays!
• SC

  Sabrina C

  Nov 3, 2025
  5.0
  JAY is my superhero! Some stupid (b-word) side swiped my car. No damage, just cosmetically annoying. I was dreading the whole insurance, rental, etc... whatever. He took a look and was then able to buff it away right there. That's all it took! Nothing for insurance. No waiting! And he was so kind and professional. You made my day JAY (J?) !!!!!!

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