Pilot Travel Center

3.9
272 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Pecos, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2500 S Bickley Ave, Pecos, TX
79772, United States

Hours

Reviews

3.9
272 reviews
5 stars
126
4 stars
67
3 stars
42
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management.

Cleanliness

Many customers appreciated the cleanliness of the restrooms and store, although some noted issues with food cleanliness.

Food Quality

Mixed feedback on food quality; some enjoyed the pizza and coffee, while others found food stale or not fresh.

Parking Issues

Significant complaints about limited parking availability for trucks, with some customers reporting being asked to leave.

Pricing

Customers noted high prices for food and fuel, with some feeling it was not justified by the service or quality.
  • JV
    Joeana Villarreal
    Oct 26, 2025
    1.0
    On October 25th 2025 "During a girl's road trip, we spotted the Dunkin' sign at a Pilot station we were just passing through for gas. Naturally, we had to stop for some road trip donuts! Things got weird when we asked an older lady in a Dunkin' uniform about fresh donuts. She didn't understand English, so my friend asked her in Spanish. Her response? A super blunt and unhelpful, 'they'll be out when they'll be out.' We tried to speak to the manager, and she was immediately incredibly rude. She basically told us we just had to wait because she had just taken her break, and then she walked off! Seriously uncool customer service. Shout out to the lovely cashier up front, She told us we should file a complaint with the GM, Adolfo or the Assistant GM, Joanne
  • MA
    M. Alan
    Sep 24, 2025
    1.0
    I have been going to this Pilot (2500 South Bickley Ave, Pecos,Texas) for a few weeks now and the lady at night calls herself being a manager is very rude and disrespectful. She refused to help me several times while she was just standing there talking with another customer about inappropriate behavior. Her name tag said GeraLynn. She was very unprofessional!!
  • JH
    Joseph Hulsey
    Aug 21, 2025
    5.0
    Nice little fuel stop
  • LG
    LJ Gillis
    May 10, 2019
    4.0
    Quick in and out gas stop.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.