NTB-National Tire & Battery

Reviews

• DG

  David Gonzalez

  3 days ago
  5.0
  This location provides good, honest service. Wish I would've come to this store initially. Would've saved me some grief.
• AD

  Alexis Diaz

  4 days ago
  5.0
  Javier was very helpful when I was trying to figure out what tiered were best for my car and was in budget was
• TO

  Tiffany Oviedo

  Apr 6, 2026
  5.0
  Started coming to this location a little over a year ago after having a horrible experience at another and never regretted my decision. The team here has always been nice and pleasant. Today I came in to do an oil change and they offered to do my state inspection WHICH i didn’t even know NTB could do. They literally saved me a trip because that was my next stop after my appointment, thank you again!
• DA

  Dana Aguirre

  Mar 18, 2026
  5.0
  Moved and had to find a new place to take my car. I've never had issues with NTB. When I first moved to Friendswood I was referred to Grease Monkey (I would highly recommend against this place). They over charged my partner on a basic oil change, even though we requested a high mileage oil change. Needless to say I looked up an NTB close to our home and was able to get my oil change done and the mechanic Javier and his boss were wonderful. They found some other issues with my car and noted the cost for everything that needed fixing and explained what was wrong and what I needed to fix immediately. Javier was very thorough and professional. We will be back for the repairs and will continue to return and refer customers. Thank you for the great customer service and through explanations for the repairs.
• DG

  Dee Ibarra Garrett

  Mar 11, 2026
  1.0
  At 9ish a.m. my husband and I were the only customers purchasing two new tires and a new battery. Mike was very courteous giving my husband a disabled vet and senior citizen discount. I am also disabled so the battery was paid for by me and the tires by by husband. Mike was multitasking when after 45 minutes no progress was made, my husband went back with Mike to see what the hold up was; 4 techs couldn’t get the tires off and refused to install them as instructed by my husband replacing them where the old tires were replaced. We would have paid extra but those techs were too busy joking and goofing off while Mike was doing all he could to hurry the job. I am also disabled and the 2.5 hour wait was very uncomfortable for me as I suffer from sciatica back pain! Thai the tech I dealt with last year, was not on duty and the jokers who were obviously were inadequate to complete the job timely. There were no other cars being worked on except for mine! My husband had a medical condition requiring surgery next month and this added stress caused by these inadequate techs was totally unacceptable! We were very disappointed in this unacceptable service! There was also a lady tech who was too busy joking around with the other techs - total unprofessional service! Mike was apologetic but it wasn’t a reflection on him as he was handling the front counter as well as trying to expedite whatever those unprofessional wannabe’s techs were doing! 2.5 hours on one car - no other cars being serviced at the time with 4 techs trying to figure out how to remove and replace tires! Totally unacceptable! We have taken my car to the dealer and max time for them is 45-1 hour! Very very disappointed!

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