Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
211 reviews
5 stars
128
4 stars
17
3 stars
7
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the manager August and employee Israel.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with tire mounting, balancing, and misdiagnoses, leading to dissatisfaction.
Trustworthiness
Several reviews indicated a lack of trust in the service provided, with claims of upselling unnecessary services and miscommunication regarding repairs.
Wait Times
Customers expressed frustration with long wait times for service, particularly when appointments were not honored or when the shop appeared underutilized.
Overall Experience
The location has a loyal customer base that appreciates the atmosphere and convenience, but there are significant concerns regarding service consistency and reliability.
- CIcurtis hewitt iiOct 8, 20255.0Vinny took my truck in and got me taken care of. This place always delivers and exceeds expectations.
- AMAmmar MansoorOct 7, 20252.0I purchased tires online and had them shipped to this location as it was the most convenient option. While I typically do not visit Goodyear, I decided to give this location a try. Unfortunately, my experience was disappointing, and I would not recommend this place if you own a high-end vehicle or want to ensure your tires are mounted and balanced with precision. I suggest visiting Discount Tire instead. I encountered two major issues: 1. Tire Balancing Equipment: The industry’s top tire balancing machines are made by Hunter. Unfortunately, this location uses a lower-quality Coats machine, which can result in vibrations at higher speeds. 2. Incorrect Mounting: One of my tires was mounted inside out, which can lead to significant safety and performance problems. I ultimately went to Discount Tire, where they rebalanced my tires using the Hunter machine and corrected the mounting issue.
- KMKim MickleSep 10, 20255.0Great service! We've been coming here for years!
- RFRebecca Stewart FritzAug 20, 20255.0Everyone at Goodyear was so incredibly helpful, quick, and professional! They even let me stay in my car with my two year old while they changed my tire. I highly recommend them!
- JLjasmine loweAug 14, 20255.0Thank yall so much, I’m back out causing havoc thanks to Goodyear in Pearland, special tysm to August!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Pearland offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes, with certified mechanics.
What are the operating hours of Goodyear Auto Service?
Open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on Thanksgiving and Christmas Day.
Where is Goodyear Auto Service located?
The service center is located at 3209 Kirby Dr, Pearland, TX 77584, USA.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup for customers?
Yes, they provide in-store pickup services.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, it has wheelchair accessible entrance and restrooms.
Can I book an appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation page at goodyearautoservice.com.
What nearby places can I visit around Goodyear Auto Service in Pearland?
Nearby places include PetSuites Pearland for pet sitting, Mia Thai Tea café to enjoy refreshing drinks, and Dillard's department store for shopping.
Is there a spa or beauty salon near Goodyear Auto Service?
Yes, several are nearby such as Royal Dreads by Renee Stylez and Browzoria for beauty and spa services.
If I need legal assistance after visiting Goodyear Auto Service, what nearby options are available?
The Costas Network Law Center, LLC is a nearby legal service provider in Pearland.