Many customers praised the staff, particularly managers August and Israel, for their professionalism, helpfulness, and friendly demeanor.
Service Quality
While many reviews highlighted excellent service and quick repairs, some customers reported issues with tire mounting and balancing, leading to dissatisfaction.
Trustworthiness
Several customers expressed concerns about the honesty of the service, citing experiences where they felt misled or overcharged for repairs.
Wait Times
There were mixed reviews regarding wait times, with some customers experiencing long delays for service, while others noted quick turnaround.
Overall Experience
The location has a loyal customer base, with many returning for years, but there are significant concerns regarding service consistency and reliability.
CA
Carlos Adams
Dec 25, 2025
5.0
Great service Managers August and Israel are very professional and very customer focused.
CI
curtis hewitt ii
Oct 8, 2025
5.0
Vinny took my truck in and got me taken care of. This place always delivers and exceeds expectations.
AM
Ammar Mansoor
Oct 7, 2025
2.0
I purchased tires online and had them shipped to this location as it was the most convenient option. While I typically do not visit Goodyear, I decided to give this location a try. Unfortunately, my experience was disappointing, and I would not recommend this place if you own a high-end vehicle or want to ensure your tires are mounted and balanced with precision. I suggest visiting Discount Tire instead.
I encountered two major issues:
1. Tire Balancing Equipment: The industry’s top tire balancing machines are made by Hunter. Unfortunately, this location uses a lower-quality Coats machine, which can result in vibrations at higher speeds.
2. Incorrect Mounting: One of my tires was mounted inside out, which can lead to significant safety and performance problems.
I ultimately went to Discount Tire, where they rebalanced my tires using the Hunter machine and corrected the mounting issue.
KM
Kim Mickle
Sep 10, 2025
5.0
Great service! We've been coming here for years!
RF
Rebecca Stewart Fritz
Aug 20, 2025
5.0
Everyone at Goodyear was so incredibly helpful, quick, and professional! They even let me stay in my car with my two year old while they changed my tire. I highly recommend them!