Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
215 reviews
5 stars
131
4 stars
17
3 stars
7
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly managers August and Israel, for their professionalism, helpfulness, and friendly demeanor.
Service Quality
While many reviews highlighted excellent service and quick repairs, some customers reported issues with tire mounting and balancing, leading to dissatisfaction.
Trustworthiness
Several customers expressed concerns about the honesty of the service, citing experiences where they felt misled or overcharged for repairs.
Wait Times
There were mixed reviews regarding wait times, with some customers experiencing long delays for service, while others noted quick turnaround.
Overall Experience
The location has a loyal customer base, with many returning for years, but there are significant concerns regarding service consistency and reliability.
- CACarlos AdamsDec 25, 20255.0Great service Managers August and Israel are very professional and very customer focused.
- CIcurtis hewitt iiOct 8, 20255.0Vinny took my truck in and got me taken care of. This place always delivers and exceeds expectations.
- AMAmmar MansoorOct 7, 20252.0I purchased tires online and had them shipped to this location as it was the most convenient option. While I typically do not visit Goodyear, I decided to give this location a try. Unfortunately, my experience was disappointing, and I would not recommend this place if you own a high-end vehicle or want to ensure your tires are mounted and balanced with precision. I suggest visiting Discount Tire instead. I encountered two major issues: 1. Tire Balancing Equipment: The industry’s top tire balancing machines are made by Hunter. Unfortunately, this location uses a lower-quality Coats machine, which can result in vibrations at higher speeds. 2. Incorrect Mounting: One of my tires was mounted inside out, which can lead to significant safety and performance problems. I ultimately went to Discount Tire, where they rebalanced my tires using the Hunter machine and corrected the mounting issue.
- KMKim MickleSep 10, 20255.0Great service! We've been coming here for years!
- RFRebecca Stewart FritzAug 20, 20255.0Everyone at Goodyear was so incredibly helpful, quick, and professional! They even let me stay in my car with my two year old while they changed my tire. I highly recommend them!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Pearland offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes, with certified mechanics.
What are the operating hours of Goodyear Auto Service?
Open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The center is closed on Thanksgiving and Christmas Day.
Where is Goodyear Auto Service located?
The service center is located at 3209 Kirby Dr, Pearland, TX 77584, USA.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup for customers?
Yes, they provide in-store pickup services.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, it has wheelchair accessible entrance and restrooms.
Can I book an appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation page at goodyearautoservice.com.
What nearby places can I visit around Goodyear Auto Service in Pearland?
Nearby places include PetSuites Pearland for pet sitting, Mia Thai Tea café to enjoy refreshing drinks, and Dillard's department store for shopping.
Is there a spa or beauty salon near Goodyear Auto Service?
Yes, several are nearby such as Royal Dreads by Renee Stylez and Browzoria for beauty and spa services.
If I need legal assistance after visiting Goodyear Auto Service, what nearby options are available?
The Costas Network Law Center, LLC is a nearby legal service provider in Pearland.