Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Pasadena today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
672 reviews
5 stars
504
4 stars
32
3 stars
19
2 stars
14
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, with specific mentions of employees like Danny, Bunnie, and Steve for their exceptional service.
Efficiency
Many reviews highlighted the quick service, with several customers noting they were in and out in under an hour for various services.
Quality of Work
While most feedback was positive regarding service quality, there were serious concerns raised about oil changes leading to potential safety issues, indicating a need for improved quality control.
Trustworthiness
Several customers expressed appreciation for the honest service, noting that they were not pressured into unnecessary purchases, which built trust in the business.
- AMApril Murray3 days ago5.0I stopped in to the NTB on Fairmont in Pasadena because I needed air in my tires. I was immediately greeted with a very friendly face. The gentleman‘s name was Brandon. He helped me fill my tires and let me know I will need new tires and wipers. He was so kind and professional. I’ll be returning to shop with him.
- GEGLENN East3 days ago5.0Great Service. Brandon was helpful in putting air in my tires. Would definitely come back again.
- NCNicolas ChaidezDec 28, 20255.0First time at this location, had to get rear shocks replaced, Bunnie took care of me with answering all questions that I had, all the workers were also extremely helpful.
- EAElizabeth AmorinaDec 28, 20255.0I had a great experience at NTB. Danny and Bunnie were very attentive and provided excellent customer service. They took the time to explain things clearly and recommended services I didn’t realize I would need in the long run. I really appreciated their honesty and professionalism. Highly recommend this location!
- BRbrian royeDec 26, 20251.0They only carry the most expensive brands tires, and have a bunch of add ons even after you buy those, then take over 2 hours to change them out even with no one else in front of you! Horrible experience!
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery in Pasadena offer?
NTB-National Tire & Battery offers tire sales, brake services, alignments, oil changes, battery replacements, suspension and exhaust repair services.
What are the operating hours of NTB-National Tire & Battery in Pasadena?
The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery provide wheelchair accessible facilities?
Yes, NTB-National Tire & Battery has wheelchair accessible entrances and restrooms.
Can I pay using a debit card at NTB-National Tire & Battery?
Yes, NTB-National Tire & Battery accepts debit card payments and does not require cash only.
Is it possible to make a reservation or book services online with NTB-National Tire & Battery?
Yes, customers can make reservations or book services online via their website at https://www.mavis.com/locations/pasadena-tx.
Does NTB-National Tire & Battery have mechanics on-site to perform auto repairs?
Yes, NTB-National Tire & Battery has certified mechanics available for auto repairs and maintenance services.
What nearby medical facilities are available close to NTB-National Tire & Battery?
Nearby medical facilities include Oak Street Health Fairmont Primary Care Clinic, Bayside Medical Center, and Wound Care Clinic at St. Luke's Health - Pasadena, TX, which might be useful if you need healthcare during your visit.
Are there dining options near NTB-National Tire & Battery for customers waiting for service?
Yes, customers can visit nearby restaurants such as Whataburger, Clutch City Cluckers, and Tacos del Ocho for meals or snacks while waiting for their vehicle service.
Where can I gas up my vehicle nearby NTB-National Tire & Battery?
There are gas stations near NTB-National Tire & Battery including Chevron and Shell for convenient refueling during your visit.
How can NTB-National Tire & Battery assist with my vehicle's air conditioning service?
NTB-National Tire & Battery provides auto air conditioning service as part of their comprehensive vehicle maintenance offerings.