Mister Car Wash

4.0
988 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
5964 Fairmont Pkwy, Pasadena, TX
77505, United States

Hours

Reviews

4.0
988 reviews
5 stars
582
4 stars
159
3 stars
73
2 stars
44
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kat, Carlos, and Chris for their exceptional service.

Quality of Wash

Feedback on the car wash quality was mixed; while some customers reported excellent results, others experienced issues with dirt remaining on their vehicles and concerns about potential damage.

Facilities and Equipment

Several reviews mentioned problems with vacuum availability and performance, as well as dissatisfaction with the drying process after the wash.

Management

The management team received positive remarks for being hands-on and attentive, contributing to a welcoming atmosphere.
  • U4
    USMC 4life
    5 days ago
    5.0
    Simply pull through and in 2 minutes form the top of the truck to the tires it all looks great.
  • MV
    Mario Velazquez
    Jan 3, 2026
    1.0
    Great service but poor drive thru machine left a lot of dust after. Definitely I am not recommending this place.
  • BP
    Ben Prieto
    Dec 31, 2025
    5.0
    Kat is the best! She helped me fix my titanium membership because I was being billed twice. Blonde old lady (I think is the manager, idk) is hella rude and has horrible customer service Bad experience with her before so I don’t come to this location anymore. I was in line having the same issue that was left unresolved since then with my membership. I was in line, she came towards me and then turned away to help 2 other people that came after me. When I told her she skipped me she claimed she didn’t see me. Mind you she walk towards me and made eye contact before turning away. I accidentally came here thinking it was the newer on in Spencer to avoid her specifically and when I realized it was the fairmont location I remembered the old rude lady and actually looked around for her and when I didn’t see her I stopped. That’s when Kat helped me. Impeccable customer service and even asked me to scan the QR code for a review, something no one at any location has ever done. Mind you I use over 7 locations around town on a weekly basis. I love to see people who love their job and do it with a passion! I’ll be coming back to this location for sure Thank you Kat unknowingly making up for someone else inability to respect customers and take ownership of an experience.
  • SD
    SYLVIA DANAS
    Dec 21, 2025
    1.0
    I just ran my car through, I parked, got it to look at my car, terrible....I windshield had lots of water drops all across it, like the last step where the vacuum takes all the water off the windshield was not working.... not only in the windshield either, the whole car still had water on it... so unprofessional....
  • SS
    Spelleye
    Dec 19, 2025
    5.0
    I give these guys 5 stars because they've always taken care of me but I am looking for a better performing car.Wash when it comes to\nThe price that I pay. Let's just me and my expectations.This world is not the best, but your customer services been completely excellent and to be able to clean out my car and have the time to vacuum it that is very helpful as well. I just live on low income , and i'm so sick of the world in the prices , but mister carwash here's very tidy and good enough for those who are looking for a car wash that takes care of cars with the clear coat level. Come get your wheel shined. I have the ultimate and if you want to get the details service, you gotta go to another location and it costs like $15 per detail, and I spend like $45 in for my service. I get already but I'm really happy when I come here.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours of Mister Car Wash in Pasadena, TX?

Mister Car Wash is open Monday to Saturday from 7:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 6:00 PM. Holiday hours vary; for example, it is closed on Thanksgiving and Christmas Day.