AutoZone Auto Parts

4.2
490 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Spencer Hwy in Pasadena, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (281) 479-6697.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7300 Spencer Hwy, Pasadena, TX
77505, United States

Hours

Reviews

4.2
490 reviews
5 stars
290
4 stars
89
3 stars
56
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor experiences with unhelpful or rude employees.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, although some experienced issues with items being out of stock.

Store Cleanliness

Several reviews highlighted the cleanliness and organization of the store, contributing positively to the shopping experience.

Management Issues

There were complaints regarding management's responsiveness and professionalism, with some customers expressing dissatisfaction with how their concerns were handled.

Speed of Service

While many customers appreciated quick service, others mentioned slow checkout times and delays in receiving assistance.
  • TW
    Turn Them Wheels
    Nov 7, 2025
    1.0
    I witnessed a woman with a baby on her hip come in and the employees stated they could not help her replace her battery in the jeep renegade, a simple battery change. Anne, the store manager (gray shirt) along with three red shirts and one other gray shirt employee wouldn’t help the customer with a newborn baby. Complete and utter lack of customer service. Anne is sexist and only hires / maintains an all female crew, yet they refuse to install batteries in customer vehicles. Last time I checked, this is Autozone, where car batteries are replaced as long as they are simple as in a jeep renegade that is not difficult at all. Not the first time I have saw Anne do this to customers. AVOID THIS LOCATION AT ALL COSTS!
  • WG
    Wayne Gale
    Nov 1, 2025
    5.0
    Very happy with my visit today to this AutoZone. Super cool manager and employees. I was told about a special where I could get a free mobile 1 oil filter with the mobile one oil I was about to buy with the STP filter. They saved me $17 and I left laughing because of their good nature.
  • PV
    Pedro Velazquez
    Oct 3, 2025
    1.0
    I have been a commercial customer for many years. As a mobile mechanic I drive and work all around town. Unfortunately had to stop at this location 1455 to return some oil that I had bought the previous day. In the morning I was told they couldn't refund me my money because the registers didn't have money and to return later on. Ended up going around 2-3pm and Devon B said he only had 40 dollars and that there was nothing he could do. There is absolutely no way he couldn't help me, he just didn't want to help me. I think Auto Zone should hire more caring, considerate people, not rude ,useless people. Even if I am around the corner, I will not be coming back to this store. I did try and get a hold of the store manager and regional manager. They did get back in touch with me, which I appreciate but I had already gone to another store to do my return where I was helped nicely without an issue. Thats the kind of employees that should be everywhere. Thank you anyway Ms Anne
  • RK
    Rahim King
    Aug 27, 2025
    5.0
    Amazing as always top service very friendly family oriented place the boss is very helpful and UNIST!!!! Got my s10 running like a champ!!!
  • TH
    Toi Harvey
    Jun 18, 2025
    1.0
    The tall bigger guy is so lazy. He is never at the counter and customers always having to weight 10 mins for anyone to help. He said he couldn't change my battery because it would take 45 mins to do so. Which only took me 5 minutes to change. Very poor customer service all around.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Pasadena, TX?

AutoZone Auto Parts in Pasadena, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of auto parts and accessories can I find at AutoZone Auto Parts in Pasadena?

You can find a wide variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more at AutoZone Auto Parts in Pasadena.