AutoZone Auto Parts

4.1
626 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pasadena #1447 in Pasadena, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (713) 477-4880.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1302 Preston Ave, Pasadena, TX
77503, United States

Hours

Reviews

4.1
626 reviews
5 stars
354
4 stars
109
3 stars
77
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

Several reviews mentioned that the store often has the necessary parts in stock, although some customers experienced issues with specific items being unavailable.

Management Issues

There were multiple complaints regarding management's attitude and handling of customer service situations, leading to dissatisfaction among some customers.

Mixed Experiences

While many customers had positive interactions, there were also reports of rude staff and poor service, indicating inconsistency in customer experiences.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • AQ
    Anahi Quiroa
    3 days ago
    5.0
    I had a wonderful experience. Nikkie Rodriguez is an exceptional individual who provided me with outstanding assistance regarding my battery issue. I informed Nikkie that a staff member at a nearby store, located near Chick-fil-A and Panda Express, had advised me to wait until my battery completely died, despite my explanation that my vehicle had already shut off and I managed to bring it to Autozone. Nikkie apologized for the inconvenience caused by the other employee, which was not necessary, and proceeded to help me. Overall, I received excellent customer Service from Nikkie
  • SE
    Sylvia Escamilla
    Nov 11, 2025
    5.0
    I had the most amazing experience today I received help from Mr.Armando B the gentleman helped me look for the part I needed and even helped me fixed it in less than 10 minutes I was good to go may God bless his soul thank you hope AutoZone gets another 100 Armandos to assist their customers hope he gets credit for his hard work
  • MG
    Mario G
    Nov 4, 2025
    4.0
    Friendly and knowledgeable staff. Prices are a bit over priced, but you can refund an open item if it’s the wrong item. No questions asked!
  • BM
    Brenda Mata
    Nov 1, 2025
    5.0
    Armando helped us put our battery in and the store manager helped us check it! They were so helpful and kind to us. Thank you so much! Much appreciated will recommend to anyone.
  • MT
    Mia Torres
    Oct 19, 2025
    5.0
    Oh wow overall an amazing experience ! Went yesterday around 5pm had great help thanks to Yulisa she went above and beyond to help me find my head lights. Ive never encountered customer service this well. And the environment was so welcoming overall I would go back !

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Pasadena, TX?

AutoZone Auto Parts in Pasadena is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Pasadena offer in-store pickup and delivery services?

Yes, AutoZone Pasadena offers in-store pickup as well as same-day delivery services.