Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pasadena #4245 in Pasadena, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (281) 487-3269.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
399 reviews
5 stars
218
4 stars
72
3 stars
42
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior from certain employees, particularly management.
Staff Knowledge
Several customers noted a lack of knowledgeable staff, leading to poor assistance and unresolved issues.
Positive Experiences
Despite negative reviews, many customers reported positive experiences with specific employees who provided excellent service and assistance.
Store Management
Criticism was directed at store management for poor customer interactions and lack of support for staff, impacting overall service quality.
- CMCindy M4 days ago1.0The young Hispanic employee was rude and racist towards me as an elderly mixed race Hispanic woman that looks Mexican and indigenous, he was very nice to the white employee s walking in and when I had a question he was rude, the manager with a ponytail and blonde hair was professional and came out to look at my car, I appreciate what he did , I don't think he liked me , he just wanted to sell me the screws to put my licence plate on, but he wouldn't look at the measurements to see that I needed a license plate holder, a certain one that fits the holes in front of my care, why is it so hard for someone to do a job with empathy and caring, they want the check but hate certain customers but at least he was helpful and professional I can't complain, I just won't ever ever never buy from AutoZone , a professional mechanic always told me to never by AutoZone parts buy o Reilly parts only , especially the brakes , O'Reilly has better quality brakes
- QZQueen ZeusDec 27, 20255.0The staff here are super helpful and informative! They helped me so much because I know very little about cars. Hands down the best customer service I've gotten anywhere all of 2025! 👍🏽
- BHBethani HowardDec 5, 20251.0Absolute nasty attitude from a hiring manager!! Horrible customer service. Talks down to her sales team member!! How and the absolute hell she got in that position as a hiring manager!? You guys need to work on hiring people that like their position!! I can’t even imagine having someone like her to be over me or anyone!! Her name is Maricela !! Mean woman!! You don’t know what people are going through and you have a darn nasty attitude!!!!! HAVE A BETTER ATTITUDE MAAM AND TRY HAVING A BETTER DARN DAY!!! Wish we can give negative stars!! She needs to be under review!!!
- LSLazaro SantamariaDec 5, 20251.0Bad service. Commercial account Unprofessional. I was show my customer number in invoice and she doesn't sold me the parts. Came here becouse is near the location
- FCFrank CastilloNov 23, 20251.0HAD A VERY BAD EXPERIENCE HERE MAYBE THIS GUY WOKE UP ON THE WRONG SIDE OF THE BED HE WAS VERY RUDE ITS THE GUY WITH THE BEARD AND GLASSEES
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Pasadena?
AutoZone Auto Parts in Pasadena is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Pasadena?
You can find automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Pasadena.
How can I contact AutoZone Auto Parts in Pasadena by phone or email?
You can call AutoZone Auto Parts at (281) 487-3269 or email customer.service@autozone.com for inquiries.
Which automotive brands are available at AutoZone Auto Parts in Pasadena?
AutoZone Auto Parts stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is curbside pickup available at AutoZone Auto Parts?
Yes, AutoZone Auto Parts offers curbside pickup along with in-store shopping and other delivery options.
What nearby services can I visit after shopping at AutoZone Auto Parts?
Nearby you can visit Caliber Auto Glass for auto glass services and Caliber Collision for auto body repair, which are useful if you need additional automotive care.
Are there convenient places for banking near AutoZone Auto Parts?
Yes, Shell Federal Credit Union and Chase Bank are nearby, offering financial services conveniently located close to AutoZone Auto Parts.
Where can I find food or coffee near AutoZone Auto Parts in Pasadena?
You can grab coffee at the nearby Starbucks or visit Murphy USA gas station which also serves as a convenience store and diner, all just around the corner from AutoZone Auto Parts.
How can the nearby CareNow Urgent Care benefit me during my visit to AutoZone Auto Parts?
CareNow Urgent Care - Fairmont is nearby for any emergency or urgent medical needs, making it convenient for customers who may require medical assistance while visiting the area.