AutoZone Auto Parts

4.0
397 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pasadena #4245 in Pasadena, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (281) 487-3269.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5203 Fairmont Pky, Pasadena, TX
77505, United States

Hours

Reviews

4.0
397 reviews
5 stars
217
4 stars
72
3 stars
42
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly from management.

Staff Knowledge

Several reviews highlight a lack of knowledgeable staff, leading to poor assistance and incorrect part recommendations.

Positive Experiences

Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that positive experiences do occur.

Store Management

Multiple reviews mention issues with store management, including rudeness and poor handling of customer inquiries.

Product Availability

Customers noted that while the store had the parts they needed, the service and assistance in finding them were often lacking.
  • BH
    Bethani Howard
    5 days ago
    1.0
    Absolute nasty attitude from a hiring manager!! Horrible customer service. Talks down to her sales team member!! How and the absolute hell she got in that position as a hiring manager!? You guys need to work on hiring people that like their position!! I can’t even imagine having someone like her to be over me or anyone!! Her name is Maricela !! Mean woman!! You don’t know what people are going through and you have a darn nasty attitude!!!!! HAVE A BETTER ATTITUDE MAAM AND TRY HAVING A BETTER DARN DAY!!! Wish we can give negative stars!! She needs to be under review!!!
  • LS
    Lazaro Santamaria
    5 days ago
    1.0
    Bad service. Commercial account Unprofessional. I was show my customer number in invoice and she doesn't sold me the parts. Came here becouse is near the location
  • FC
    Frank Castillo
    Nov 23, 2025
    1.0
    HAD A VERY BAD EXPERIENCE HERE MAYBE THIS GUY WOKE UP ON THE WRONG SIDE OF THE BED HE WAS VERY RUDE ITS THE GUY WITH THE BEARD AND GLASSEES
  • JR
    Jeremiah Rust
    Nov 7, 2025
    1.0
    Manager is rude. Doesn't know how to do her job and lies about store policy. Don't go here unless you have no other option.
  • AR
    Amanda Rene
    Oct 20, 2025
    5.0
    It was great got what we needed for car n very helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Pasadena?

AutoZone Auto Parts in Pasadena is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.