Location.com logo
Brand Certified

AutoZone Auto Parts

4.0
(401 reviews)

Business Details

5203 Fairmont Pky, Pasadena, TX
77505, United States
(281) 487-3269
https://www.autozone.com/locations/tx/pasadena/5203-fairmont-pky.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pasadena #4245 in Pasadena, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (281) 487-3269.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5203 Fairmont Pky, Pasadena, TX
77505, United States

Hours

Reviews

4.0
401 reviews
5 stars
221
4 stars
72
3 stars
42
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior from employees, particularly management.

Knowledgeable Staff

Several customers highlighted the helpfulness and knowledge of specific employees who assisted them effectively.

Inconsistent Experiences

Customers reported varying experiences, with some having great service while others encountered long waits and unhelpful staff.

Product Availability

While many found the parts they needed, some customers expressed frustration over incorrect parts being provided or difficulty in finding specific items.
  • LD
    Larissa Dondonay
    Jan 23, 2026
    5.0
    Great experience at this autozone. Came in Friday evening after noticing our headlight was out and was greeted by both employees at the front. Quickly found our headlight that was needed and checked out. Went to go replace it in the parking lot and struggled thinking we got the wrong size. Went in to return the bulb and the lady up front was able to check that we got the correct one. Told her we were struggling and she was able to get MICHAEL to come help us. He showed us the different bulb locations so we are prepared for the future. Very nice and knowledgeable guy! Thank you guys for being so prompt with helping your customers!
  • MH
    Miguel Hernandez
    Jan 12, 2026
    5.0
    Cynthia was great help will definitely comeback again to this location !
  • CM
    Cindy M
    Jan 9, 2026
    1.0
    The young Hispanic employee was rude and racist towards me as an elderly mixed race Hispanic woman that looks Mexican and indigenous, he was very nice to the white employee s walking in and when I had a question he was rude, the manager with a ponytail and blonde hair was professional and came out to look at my car, I appreciate what he did , I don't think he liked me , he just wanted to sell me the screws to put my licence plate on, but he wouldn't look at the measurements to see that I needed a license plate holder, a certain one that fits the holes in front of my care, why is it so hard for someone to do a job with empathy and caring, they want the check but hate certain customers but at least he was helpful and professional I can't complain, I just won't ever ever never buy from AutoZone , a professional mechanic always told me to never by AutoZone parts buy o Reilly parts only , especially the brakes , O'Reilly has better quality brakes
  • QZ
    Queen Zeus
    Dec 27, 2025
    5.0
    The staff here are super helpful and informative! They helped me so much because I know very little about cars. Hands down the best customer service I've gotten anywhere all of 2025! 👍🏽
  • BH
    Bethani Howard
    Dec 5, 2025
    1.0
    Absolute nasty attitude from a hiring manager!! Horrible customer service. Talks down to her sales team member!! How and the absolute hell she got in that position as a hiring manager!? You guys need to work on hiring people that like their position!! I can’t even imagine having someone like her to be over me or anyone!! Her name is Maricela !! Mean woman!! You don’t know what people are going through and you have a darn nasty attitude!!!!! HAVE A BETTER ATTITUDE MAAM AND TRY HAVING A BETTER DARN DAY!!! Wish we can give negative stars!! She needs to be under review!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Pasadena?

AutoZone Auto Parts in Pasadena is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: