Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pasadena #4245 in Pasadena, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pasadena, TX or call us at (281) 487-3269.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly from management.
Staff Knowledge
Several reviews highlight a lack of knowledgeable staff, leading to poor assistance and incorrect part recommendations.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that positive experiences do occur.
Store Management
Multiple reviews mention issues with store management, including rudeness and poor handling of customer inquiries.
Product Availability
Customers noted that while the store had the parts they needed, the service and assistance in finding them were often lacking.
BH
Bethani Howard
5 days ago
1.0
Absolute nasty attitude from a hiring manager!! Horrible customer service. Talks down to her sales team member!! How and the absolute hell she got in that position as a hiring manager!? You guys need to work on hiring people that like their position!! I can’t even imagine having someone like her to be over me or anyone!! Her name is Maricela !! Mean woman!! You don’t know what people are going through and you have a darn nasty attitude!!!!! HAVE A BETTER ATTITUDE MAAM AND TRY HAVING A BETTER DARN DAY!!! Wish we can give negative stars!! She needs to be under review!!!
LS
Lazaro Santamaria
5 days ago
1.0
Bad service. Commercial account Unprofessional. I was show my customer number in invoice and she doesn't sold me the parts.
Came here becouse is near the location
FC
Frank Castillo
Nov 23, 2025
1.0
HAD A VERY BAD EXPERIENCE HERE MAYBE THIS GUY WOKE UP ON THE WRONG SIDE OF THE BED HE WAS VERY RUDE ITS THE GUY WITH THE BEARD AND GLASSEES
JR
Jeremiah Rust
Nov 7, 2025
1.0
Manager is rude. Doesn't know how to do her job and lies about store policy. Don't go here unless you have no other option.
AR
Amanda Rene
Oct 20, 2025
5.0
It was great got what we needed for car n very helpful
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Pasadena?
AutoZone Auto Parts in Pasadena is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Pasadena?
You can find automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Pasadena.
How can I contact AutoZone Auto Parts in Pasadena by phone or email?
You can call AutoZone Auto Parts at (281) 487-3269 or email customer.service@autozone.com for inquiries.
Which automotive brands are available at AutoZone Auto Parts in Pasadena?
AutoZone Auto Parts stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is curbside pickup available at AutoZone Auto Parts?
Yes, AutoZone Auto Parts offers curbside pickup along with in-store shopping and other delivery options.
What nearby services can I visit after shopping at AutoZone Auto Parts?
Nearby you can visit Caliber Auto Glass for auto glass services and Caliber Collision for auto body repair, which are useful if you need additional automotive care.
Are there convenient places for banking near AutoZone Auto Parts?
Yes, Shell Federal Credit Union and Chase Bank are nearby, offering financial services conveniently located close to AutoZone Auto Parts.
Where can I find food or coffee near AutoZone Auto Parts in Pasadena?
You can grab coffee at the nearby Starbucks or visit Murphy USA gas station which also serves as a convenience store and diner, all just around the corner from AutoZone Auto Parts.
How can the nearby CareNow Urgent Care benefit me during my visit to AutoZone Auto Parts?
CareNow Urgent Care - Fairmont is nearby for any emergency or urgent medical needs, making it convenient for customers who may require medical assistance while visiting the area.