Advance Auto Parts

4.1
274 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 701 Southmore Ave in Pasadena offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
701 Southmore Ave, Pasadena, TX
77502, United States

Hours

Reviews

4.1
274 reviews
5 stars
157
4 stars
51
3 stars
26
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Kurt, Monica, and Pete for their exceptional service.

Staffing Issues

Several reviews noted that the store appears understaffed, leading to longer wait times and inconsistent service quality.

Mixed Experiences

While many customers reported positive experiences, there were significant complaints about unprofessional behavior from some employees and a lack of assistance.

Product Availability

Customers frequently mentioned issues with stock availability, often being directed to other locations for parts.

Pricing Concerns

Some reviews indicated that prices were higher compared to competitors, which affected customer loyalty.
  • CO
    Claudia Obregon
    Nov 10, 2025
    5.0
    Thanks for changing my battery!
  • HA
    Hüsran Ataman
    Oct 26, 2025
    5.0
    Loved how everything was handled. It was a great experience!
  • RC
    Reynaldo Cruz
    Oct 17, 2025
    5.0
    Always American parts and knowledgeable staff.
  • AI
    anthony islas
    Oct 11, 2025
    5.0
    I love the workers they have here especially a worker named Cesar very friendly and helpful he's a man to get it done
  • MW
    mshawn williams
    Sep 30, 2025
    5.0
    I went to pick up an online order, it was there and ready to go. No mess, no fuss, and fast service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*