Many customers praised the friendly, helpful, and professional service provided by the staff.
Timeliness
Several reviews highlighted the quick turnaround time for repairs and diagnostics, with many customers expressing gratitude for being accommodated on short notice.
Trustworthiness
While many customers felt the service was honest and transparent, there were also complaints about upselling and unexpected charges, indicating a mixed perception of trust.
Expertise
Customers appreciated the thorough diagnostics and expertise of the mechanics, often noting that they were able to identify issues that other shops could not.
Communication
The staff was frequently commended for keeping customers updated on the status of their vehicles and explaining repairs in detail.
CA
Camilo Alcayaga
Nov 10, 2025
5.0
My 2007 PT Cruiser was having “transmission slipping” symptoms for about 2 months. As a car mechanic myself, I replaced the transmission with a low miles used one, but the issue was still there. Of course it’s very unlikely that 2 different transmissions have exactly the same problem so I decided to take it to the Chrysler dealership. Long story short, car was there for 5 days (only because I didn’t want to wait no more), and their final diagnostic was “bad transmission”. I wasn’t happy with that so I decided to take it to PRECISION AUTOMOTIVE & TRANSMISSION and these guys were fantastic since I walked in to their shop. Martin took care of me and I can say he paid attention to every piece of information I gave him and was very attentive and confident in his team.
Car was dropped off in the evening so Martin told me my car will be checked the next day. They did and the diagnostic was a clogged catalytic converter, which causes engine back pressure and reduces engine power.
Diagnostic and repairs were done right the first time, car is fixed and I can’t be more happy and impressed about their service and the way they treated me as a customer. I will definitely come back to them next time I need any of my vehicles serviced. Thank you Martin and your team, you are the best!!!
DR
David Ross
Oct 17, 2025
5.0
Broke down 100 miles from destination got us in at 430 and even gave us a ride to the hotel across the freeway. Clean fast friendly service!! Highly recommend!
JR
Jessica Ross
Oct 16, 2025
5.0
Wonderful, friendly, and honest service!!
MF
marsha ferguson
Aug 25, 2025
5.0
Great service, fast, professional and courteous. Will definitely go back. Trent helped me tremendously
TO
Terri Oestreich
Aug 11, 2025
5.0
I am from out of state and my car started misbehaving, I found these guys on line and called them after lunch on a Friday. I didn't think I had much of a chance of getting in and I still had hours to drive. They squeezed me in and did diagnostics and fixed my issues and gave me some recommendations to keep my car running well. Not only was i treated well and welcome, they fixed it and didn't gouge me. They got me on my way quickly and I still am very grateful for their service, expertise and welcoming attitude. From the gentleman who answered the phone who got me in, to the office personel, to the mechanics who figured out my problem and fixed it, I can't say enough to recommend this business to anyone who needs work on their vehicles. It is a lucky town to have such a great business, it reflects well. I just want to thank them again for the kindness they showed me in my hour of need!
Frequently Asked Questions About Precision Automotive & Transmission
What are the main services offered by Precision Automotive & Transmission?
Precision Automotive & Transmission specializes in auto repair, transmission repair, diesel repair, tires, oil changes, and front end alignment.
What are the business hours for Precision Automotive & Transmission?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. They are closed for lunch from 12 PM to 1 PM.
Does Precision Automotive & Transmission offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery options.
What payment methods are accepted at Precision Automotive & Transmission?
They accept American Express, Apple Pay, cash, check, Discover, financing options, Mastercard, PayPal, and Visa.
Is Precision Automotive & Transmission certified by any automotive organizations?
Yes, they hold ASE Certifications and are AAA Texas Auto Certified.
What languages are spoken at Precision Automotive & Transmission?
English is the language spoken at the shop.
How can I contact Precision Automotive & Transmission?
You can call their main phone at +1 903-784-7362, their mobile phone at +1 903-272-2987, or email them at info@percisionparis.com.
Are there any convenient places to eat near Precision Automotive & Transmission?
Yes, nearby dining options include Subway, a fast food sandwich shop, and Mike's Tacos, a Mexican restaurant. Customers can enjoy a meal nearby while their vehicle is serviced.
What nearby places can help me if I need emergency or community services near Precision Automotive & Transmission?
Nearby organizations like SAFE-T Paris Outreach, Lamar County CERT, Lakes Regional Mhmr, and the American Red Cross offer social services, emergency medical services, mental health counseling, and community assistance in the area.
Are there nearby lodging options if I need to stay overnight near Precision Automotive & Transmission?
Yes, lodging options near the shop include Hampton by Hilton, Days Inn by Wyndham Paris, and American Inn & Suites for convenient accommodation during your visit.