Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Reservation Issues
Numerous reviews indicated problems with reservations, including unavailability of vehicles despite prior bookings and lack of communication from the staff.
Cleanliness and Maintenance
Several customers reported issues with the cleanliness and maintenance of the vehicles, with some receiving dirty or poorly maintained cars.
Staffing Problems
A common complaint was the lack of sufficient staff, leading to long wait times and difficulty in reaching the location by phone.
Mixed Experiences
While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.