Enterprise Rent-A-Car

3.4
307 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Paris, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Paris location today.

Location

Enterprise Rent-A-Car
3225 NE Loop 286, Paris, TX
75460, United States

Hours

Reviews

3.4
307 reviews
5 stars
148
4 stars
31
3 stars
20
2 stars
14
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported issues with unprofessional behavior and poor communication.

Vehicle Availability

Numerous reviews highlighted problems with vehicle availability, including reservations not being honored and long wait times for cars.

Cleanliness and Maintenance

Several customers noted that the vehicles were not clean and had maintenance issues, leading to dissatisfaction.

Staffing Issues

Many reviews mentioned a lack of staff, resulting in long wait times and inadequate service during busy periods.
  • RD
    Rylan Dunson
    4 days ago
    5.0
    Straight forward, quick, and good variety selection. Pretty much all a consumer in this industry should look for.
  • RC
    Richard Crawford
    4 days ago
    1.0
    Zero stars. This damn place is a joke. Had a large SUV rental set up for a week. Arrived to pick it up and the office staff said "did you not get my voice mail this morning? We dont have a car for you." My scheduled pick up was for 8:30 am. Offered me a mini Van at 1 pm. We are leaving on vacation this morning at 9:30. Why the hell did they not call me 24 hours prior to tell me they did not have a car!
  • DM
    Dr. James & Cindy McLeod
    Jan 6, 2026
    5.0
    The two gentlemen who assisted me were courteous, professional, and expedient. They were great to work with and the rental was clean ready. Dr. Mac
  • DB
    Dolan Butler
    Dec 9, 2025
    1.0
    My fiance (who is legality blind) attempted to rent a car from here, and when we tried they told her she had to use my information because she doesn't have a driver's license, so when she went to pay with her card Enterprise said that she couldn't, and needed to use her information and add an extra $15 a day for "an additional driver" she cannot drive.. and she's never had a license. Honestly, this is definitely lawsuit Worthy discrimination
  • CC
    Candace
    Dec 8, 2025
    2.0
    Okay. So the people who helped us were fantastic. The gentleman was very friendly. What they do not tell you is this: there is an additional $300 deposit on top of the charge - this is probably very standard - but if you are the one paying, ensure you are the one driving because they will not list anyone else as the primary driver without charging a fee even if the person paying has no license.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Paris, TX?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Paris, TX?

The Paris location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.