RGV Tire Pros

Reviews

• EB

  elizabeth barrera

  Apr 5, 2026
  5.0
  Great customer and quickly served.
• AA

  Aimee

  Apr 15, 2024
  2.0
  Would recommend assuring details are correct for parts and more effective communication and transparency with clients. My experience below: I went in at 8:15 to get my tire patched, the front desk kindly said they could fix it but it would be 10 minutes until a mechanic would be arriving. I agreed to wait. After waiting, someone comes in and mentions my back tires are worn and recommends I change them. I let him know that in the past my tires had to be ordered, he assured me he “has them in the back.” After some hesitation, due to an appointment I had at 9:30, I agreed. While I waited, I heard conversations of what seemed to be mistakes and errors. I ignored them assuming, if it had to do with my vehicle I’d be informed. At the 9:49 mark, I become frustrated, and asked an estimate on time, until then I was informed that the wrong tires were ordered and it would take 40 minutes to get the correct ones. The same tires I was told were “in the back” Finally, I asked for them to please place my old tires and patch. Moments later, I’m informed that the tire cannot be patched since it is in the sidewall and would need to be replaced. Meaning that the tire was not evaluated when I first brought it in, I asked if air was added to my tire so I could get home. They said yes. Upon leaving, I noticed the PSI was the same as when I came in. All in all, I waited 1 hour and 45 minutes for no work to be done on my car. If I’d been informed that the nail was on the sidewall from the beginning. I would have been more inclined to wait for new tires. This seemed like a unfortunate choice and I felt like the truth was withheld. I hope this review helps establish better communication practices, since having this business is vital to our small community.
• PP

  Paul

  Apr 5, 2024
  1.0
  Took my Jeep to find the source of a mysterious noise out of the rear end. They said the right rear wheel bearing was bad, and the left rear was starting to make noise also. They then recommended to change the front bearings also. I told them I would do the rear only. Then they said a wheel alignment was recommended (for the rear wheels?) at the same time. The quote for repair came in at over $1,500! I said that it was too expensive. They dropped the price $100 out of the kindness of their heart. I told them I would think about it. I took the vehicle for a second opinion. The wheel bearing job would have been $550, and that it would not require an alignment. I agreed to get the work done. I got a call later in the day to say that the only problem they found was that the lug nuts were loose on the right rear wheel! I thanked them with a huge tip. And RGV Tire Pros will never see me again! Oh yeah, they charged me a $139 diagnostic fee.
• BM

  B McGee

  Dec 18, 2021
  5.0
  Competitive prices with the nationwide shops, but the service here is above & beyond any of those. Arturo & his crew are honest & dependable. I can't speak highly enough about their services. They CARE about you.
• CG

  Childrens Garden

  Sep 27, 2021
  5.0
  Great service, and quick!