Pilot Dealer

1.7
16 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Dealer in Palestine, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Location

Pilot Dealer
2320 W Oak St, Palestine, TX
75801, United States

Hours

Reviews

1.7
16 reviews
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1 star
13
  • GC
    Game “Game changer” Changer
    Nov 15, 2025
    1.0
    11/08/2025 around 04:00;I’m deeply disappointed by the behavior of the young African American manager at this store. She used hateful and racist language toward a Turkish American customer, including false and offensive remarks about his nationality. Instead of handling the situation professionally, she verbally attacked him and told him to “go back to your country.” When he tried to stay calm, she escalated things even further by calling the police and accusing him of trespassing just to stop him from shopping there. This kind of discrimination and abuse should never happen in any store. I hope corporate management takes this matter seriously and ensures accountability.All that hateful and nasty words was coming out of her mouth is recorded by 911 call center, the phone call made by customer.
  • JA
    Jacob Andrues
    Aug 26, 2025
    1.0
    4 pumps and 3 are broken. What is a “truck stop” without fuel???
  • CP
    Craig Petty
    Aug 24, 2025
    1.0
    I've been stopping there for several years for my reefer fuel and snacks, but after today, ive decided not to return. Reason 1 is because their pos diesel pumps are always broke, and this is a daily occurrence, and Reason 2 is because there's rarely anyone at the diesel desk, and ive had to stand there for several minutes waiting for help. There's always 4 or 5 girls on the store side over there laughing and cutting up, but they won't help you. They will look at you, but they won't help you, and if you ask them, suddenly nobody knows how to do it, and usually the only person in the building that knows anything about the diesel desk is nowhere to be found. The boss lady Lisa is very nice and respectful, but she is not always there. Not a trucker friendly place, and im not coming back.
  • IB
    Irene Bratt
    Aug 5, 2025
    1.0
    It’s amazing I’m even giving them 1 star. My husband and I couldn’t shower together (which is really crock of crap) . The floors in the shower itself were very slippery. The person that helped us with our showers was very rude and wouldn’t even let us use the same shower. Something needs to get done.
  • AB
    Amanda Barbeito
    Jul 26, 2025
    1.0
    They dont allow husband and wife shower, absolutely ridiculous.

Frequently Asked Questions About Pilot Dealer

What are the operating hours of Pilot Dealer in Palestine, TX?

Pilot Dealer in Palestine, TX is open 24 hours a day, 7 days a week, including holidays.

Where is Pilot Dealer located in Palestine, TX?

Pilot Dealer is located at 2320 W Oak St, Palestine, TX 75801, USA.