Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Crockett Road in Palestine, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Palestine, TX or call us at (903) 723-6776.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
338 reviews
5 stars
216
4 stars
55
3 stars
34
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being inattentive or rude.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with auto parts, although there were instances of incorrect information provided.
Store Experience
Customers reported a range of experiences, from quick and efficient service to long wait times and feeling ignored.
Product Availability
The store generally had the parts customers needed, but there were complaints about incorrect orders and stock issues.
Overall Satisfaction
While some customers expressed loyalty and satisfaction, others indicated they would prefer competitors due to poor service experiences.
- MTMark ThompsonDec 3, 20251.0Third time I've been to this store. It was my last. Today I stood in front of the counter for nearly 3 minutes while 3 employees seemed engrossed in staring at a computer screen. I wasn't acknowledged at all; they didn't even look my way (I was 5 feet away). In my previous visits I've received similar treatment. Worst service ever. Similar treatment in past dealings with this store. The only reason they're getting one star is because zero stars isn't an option.
- TTTay TayAug 5, 20255.0I love Alexander’s vibe! He’s such a great help when I came in with my 2019 Camry and he helped me with my battery. Super sweet guy and kinda cute too❤️
- JJJamesJul 26, 20235.0Never have had the help at an Autozone like I did at this one. Outstanding service, personal attention, and smiles on their faces. Absolutely wonderful.
- DBDaniel BristerMay 10, 20211.0The Service Is Terrible. I have went in the Store at least 6 to 10 times in the last month and every time I have been ignored and had to put my merchandise down and go somewhere else. customer service is at an all time 0
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts at 1741 Crockett Rd, Palestine, TX?
AutoZone is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Palestine offer in-store pickup and delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Palestine?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which popular auto parts brands are available at AutoZone on Crockett Rd?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Palestine for customer service?
You can reach them by phone at (903) 723-6776 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Palestine, TX?
The store is located at 1741 Crockett Rd, Palestine, TX 75801.
Are there other automotive stores near AutoZone on Crockett Rd?
Yes, nearby is another AutoZone, as well as O'Reilly Auto Parts locations, which can be alternative options for automotive parts and supplies.
What nearby restaurants can I visit before or after shopping at AutoZone?
You might want to check out Sips - Drinks & Energy or Peace of Ice ice cream shop, both nearby for dining or refreshments.
Are there any local businesses offering wellness or spa services near AutoZone in Palestine?
Yes, Jamie's Therapeutic Touch Day Spa, Deluxe Nails and Spa, and Heaven Sent Barber & Beauty Shop are nearby for beauty and wellness services.
Can I find other convenient shops around AutoZone on Crockett Rd?
Yes, nearby stores include Family Dollar, Dollar General, and Walmart DC 6005, providing a range of shopping options close to AutoZone.