Brand Certified
AutoZone Auto Parts
4.3(341 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
1741 Crockett Rd, Palestine, TX
75801, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(903) 723-6776
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/tx/palestine/1741-crockett-rd.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Crockett Road in Palestine, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Palestine, TX or call us at (903) 723-6776.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.3
341 reviews
5 stars
219
4 stars
55
3 stars
34
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for going above and beyond, while others were criticized for being inattentive or rude.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with automotive needs, although there were instances of incorrect advice leading to frustration.
Store Environment
The store is generally described as clean and well-stocked, but some customers reported long wait times and inadequate staffing during busy periods.
Product Availability
Customers noted that the store often has the parts they need, but there were complaints about receiving incorrect parts on multiple occasions.
- SRS O L A RFeb 12, 20265.0The folks here at O'Reilly's off the loop in Palestine Texas take care of all my needs in automotive
- SMScott MccormickJan 20, 20265.0I was in the Palestine location Saturday 1/17/26. Had a bad battery. Cody helped me out with checking my battery and then buying/installing a new one. From the moment I walked up, Cody was receptive, friendly and so helpful. Made a frustrating situation so easy and stress free. Today, I realized I must have thrown my receipt away and I called the store to try and retrieve it. Ken answered and was so friendly and helpful. I do not live in Palestine so I couldn't just drop by the store and pick-up a new receipt. I asked Ken if he would mind snapping a pic of my receipt and text it to me. He said of course. While we were still on the phone, he sent me the text with the pic of receipt and made sure I received it. This is amazing customer service done with a friendly helpful attitude. I really appreciate Cody and Ken both, I hope Auto Zone realizes the quality of the 2 employees. They deserve recognition for going above and beyond. Thank you Cody and Ken
- MTMark ThompsonDec 3, 20251.0Third time I've been to this store. It was my last. Today I stood in front of the counter for nearly 3 minutes while 3 employees seemed engrossed in staring at a computer screen. I wasn't acknowledged at all; they didn't even look my way (I was 5 feet away). In my previous visits I've received similar treatment. Worst service ever. Similar treatment in past dealings with this store. The only reason they're getting one star is because zero stars isn't an option.
- PBPrissy Johnston BurgessJan 14, 20193.0Friendly Helpful Folks
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts at 1741 Crockett Rd, Palestine, TX?
AutoZone is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Palestine offer in-store pickup and delivery services?
Yes, they provide in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Palestine?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which popular auto parts brands are available at AutoZone on Crockett Rd?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Palestine for customer service?
You can reach them by phone at (903) 723-6776 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Palestine, TX?
The store is located at 1741 Crockett Rd, Palestine, TX 75801.
Are there other automotive stores near AutoZone on Crockett Rd?
Yes, nearby is another AutoZone, as well as O'Reilly Auto Parts locations, which can be alternative options for automotive parts and supplies.
What nearby restaurants can I visit before or after shopping at AutoZone?
You might want to check out Sips - Drinks & Energy or Peace of Ice ice cream shop, both nearby for dining or refreshments.
Are there any local businesses offering wellness or spa services near AutoZone in Palestine?
Yes, Jamie's Therapeutic Touch Day Spa, Deluxe Nails and Spa, and Heaven Sent Barber & Beauty Shop are nearby for beauty and wellness services.
Can I find other convenient shops around AutoZone on Crockett Rd?
Yes, nearby stores include Family Dollar, Dollar General, and Walmart DC 6005, providing a range of shopping options close to AutoZone.
Brand Certified Facts from AutoZone Auto Parts
This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website