Business Details
About
Honda Dealer
Lumos Honda in Odessa, TX, is dedicated to delivering a standout automotive experience for West Texas drivers seeking quality, reliability and outstanding customer care. We offer a wide selection of new Honda models and carefully inspected pre-owned vehicles to suit every budget and lifestyle. Our experienced team takes pride in guiding customers through a transparent and friendly sales process, ensuring every guest finds their perfect ride. With professional Honda service support, flexible auto financing options and a commitment to the community of Odessa, Lumos Honda stands as a trusted source for all your automotive needs. Discover how We Make Magic Happen at our local Honda dealership today!
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
340 reviews
5 stars
315
4 stars4
3 stars1
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Octavio, Rako, and Abraham.
Sales Experience
Numerous reviews highlighted positive experiences during the car buying process, noting that the sales team was attentive, not pushy, and worked to meet customer needs.
Service Department Issues
Some customers reported dissatisfaction with the service department, citing delays and poor communication regarding vehicle repairs and parts availability.
Mixed Reviews
While many had great experiences, a few customers expressed frustration with management and service quality, indicating inconsistency in customer care.
Bilingual Support
Several reviews noted the availability of bilingual staff, enhancing the customer experience for non-English speakers.
- RSRoberto SilveraNov 13, 20255.0Muy buenas referencias un excelente lugar donde puedas encontrar un hermoso auto y muy buen trato gracias👏🏻👏🏻👏🏻
- YYYankeeNov 7, 20251.0The salesman called me and said that he had good news and that I was approved and when I get there, he tells me he’s still waiting on the bank and then he tells me I would be approved if I had $5000 down. This is very unethical.. I understand people are trying to make money but lying to customers is not a good way to go about it.
- DADominic AlvaradoNov 6, 20255.0JR did everything he could to help me and got me into a very nice car I highly recommend going to him
- NCNorby0602 CarrascoNov 5, 20255.0Mr Tran at Lumos Honda Service Center very helpful & constructively. Polite and very professional. Highly recommended this business.
- DNDaniel NajarroOct 30, 20255.0Una excelente experiencia en Lumos Honda, me voy satisfecho gracias a Octavio y Prince por el apoyo, sin dudas volveré por algo mejor .
Frequently Asked Questions About Lumos Honda
Where is Lumos Honda located?
Lumos Honda is located at 5301 John Ben Shepperd Pkwy, Odessa, TX 79762, USA.
What are the operating hours of Lumos Honda?
Lumos Honda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.
What types of vehicles does Lumos Honda offer?
Lumos Honda offers a wide selection of new Honda models and carefully inspected pre-owned vehicles to suit various budgets and lifestyles.
Does Lumos Honda provide on-site services and in-store shopping?
Yes, Lumos Honda offers both in-store shopping and on-site automotive services for customer convenience.
How can I contact Lumos Honda?
You can contact Lumos Honda by phone at +1 432-334-6632.
What financing options does Lumos Honda offer?
Lumos Honda provides flexible auto financing options to help customers purchase their perfect ride.
Which nearby hotels are convenient for visitors to Lumos Honda?
Nearby hotels include Holiday Inn Express & Suites Odessa and Hilton Garden Inn Odessa, both ideal for visitors needing accommodation close to Lumos Honda.
Are there dining options near Lumos Honda?
Yes, Schlotzsky's and Laredo Taco Company are nearby restaurants where customers can enjoy a meal before or after visiting Lumos Honda.
Where can I find car-related services near Lumos Honda besides the dealership?
Additional car services near Lumos Honda include West Texas Nissan of Odessa - Pre-Owned and multiple car wash locations such as Softsuds and Soft Suds for vehicle cleaning and detailing.
How can nearby financial institutions assist customers of Lumos Honda?
Nearby financial institutions like SouthWest Bank, Complex Community Federal Credit Union, and West Texas Educators Credit Union can assist customers with financing needs and loans for vehicle purchases.