Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Odessa, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Odessa location today.
Location
Hours
Reviews
3.3
610 reviews
5 stars
282
4 stars
65
3 stars
34
2 stars
32
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including customers not receiving the cars they reserved and being offered alternatives that did not meet their needs.
Vehicle Condition
Several customers reported receiving vehicles that were not properly cleaned or maintained, with issues such as expired tags and mechanical problems.
Communication Problems
Customers expressed frustration with the lack of communication from the staff, including difficulty reaching them by phone and unclear policies regarding payments and reservations.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction, indicating a lack of consistency in service quality.
- JMJay McKee3 days ago4.0There inventory is short of 1/2 ton pickups so don't count on your reservation.
- AWAlton Williams4 days ago1.0If you rent from Enterprise be sure to check your car and entirely. I had a trip from Texas to Florida with a tire out of balance 1800 miles one way 3600 miles round trip on a out of balance tire. And on top of that they charged me $250 for smoking in the vibrating car.
- LPLaDona “TIGER” PurserNov 15, 20255.0These people are wonderful at the Enterprise here in Odessa. We had our vehicle almost 3 weeks. They were great with us! I would absolutely recommend them to anyone, and I will use them again if need be! Thank you, Mrs. Purser
- RGRuth GarzaNov 14, 20251.0Don’t ever try to upgrade your rental, they will charge you extra for it even if the price is the same amount. PLUS they will charge you an extremely outrageous amount of taxes on top of that, more than double of the upgrade cost.
- MTMaiQue6977 And TeamOct 27, 20255.0Juan Jaramillo - I want to thank you , for all the attentions and for being from what I see a huge asset to Enterprise Car Rental in general. I am sure that they think the same . Outstanding young man . Thank you Juan Jaramillo - shout out to Luke as well Law Office Of Zeke Reyna -
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Odessa offer?
They offer a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the operating hours for the Enterprise Rent-A-Car location in Odessa?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Odessa?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/odessa-6563.html or visit http://enterprise.com/reserve.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car in Odessa offer airport pick-up service?
Yes, airport pick-up is one of the services provided by this location.
Are there any discounts for active military personnel at this Enterprise location?
Yes, this Enterprise Rent-A-Car location offers discounts for active military members.
What are some nearby car rental options close to Enterprise Rent-A-Car in Odessa?
Nearby car rental options include Alamo and another Enterprise Rent-A-Car location that also offers truck and RV rentals.
What accommodation options are near Enterprise Rent-A-Car in Odessa?
Nearby accommodations include the Regency Inn and Travelodge by Wyndham Odessa, convenient for customers needing a place to stay.
If I need to catch a bus, what is the nearest bus station to Enterprise Rent-A-Car in Odessa?
The closest bus station is the Greyhound Bus Station, making it easy to access public transit near the rental location.
Are there local dining options near the Enterprise Rent-A-Car in Odessa?
Yes, Domino’s Pizza is nearby, offering convenient options for food before or after your rental visit.