AutoZone Auto Parts

3.9
433 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Odessa #578 in Odessa, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Odessa, TX or call us at (432) 334-0175.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
420 N County Rd W, Odessa, TX
79763, United States

Hours

Reviews

3.9
433 reviews
5 stars
228
4 stars
79
3 stars
44
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; some customers praised the helpfulness and friendliness of staff, while others reported rude and unprofessional behavior.

Product Availability

Many customers experienced issues with product availability, including items being out of stock despite online listings.

Efficiency

Service speed varied; some customers appreciated quick service, while others faced long wait times and delays.

Store Management

Concerns were raised about management practices, with some customers noting poor management and lack of staff training.

Overall Experience

Overall, experiences ranged from excellent to very poor, indicating inconsistency in service quality across visits.
  • KF
    Kelly Flores-williams
    Nov 8, 2025
    5.0
    Want to say the guy here and Mrs. Connie are the best!!!! When I needed help they sure did not hesitate to help me out
  • TC
    tristan covington
    Oct 13, 2025
    1.0
    Did an on line order for same day pick up for inner and outer wheel bearings seal in races, break pads and rotor hub assembly. For a 93 gm 2500 Around 1:20 pm showed up around 3 to get a rough estimate on how long it would be before they pulled the parts cuz my truck was sitting on the side of the road they guy there was rude as hell never using auto zone again if I could ide delete my account from the system I've had nothing but rude experiences with all auto zones in odessa
  • BC
    Britney Carrasco
    Aug 25, 2025
    5.0
    I recently visited the AutoZone on North County Road, and I had an absolutely fantastic experience! My car wouldn't start yesterday, and I was a little stressed, but I knew AutoZone would be able to help. Klarissa L, the manager, and Arturo were incredibly helpful from the moment I arrived. They quickly checked my vehicle, tested the battery, and determined it needed to be replaced. They efficiently swapped out the battery for me, and I was back on the road in no time. They also took the time to explain things about my car that I didn't know, which was a huge help. I was also impressed to see Klarissa training her employees. It's clear they have a great manager who is invested in their team's growth. Overall, it was a very pleasant and professional experience. I highly recommend this AutoZone location!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Odessa?

AutoZone Auto Parts in Odessa is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Odessa, TX?

The store is located at 420 N County Rd W, Odessa, TX 79763.