At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
While some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from employees.
Wash Quality
Many customers expressed dissatisfaction with the wash quality, citing missed spots, machine malfunctions, and damage to vehicles.
Membership Issues
Several reviews mentioned problems with membership services, including unexpected price increases and lack of accountability for damages.
Facility Cleanliness
The cleanliness of the facility received mixed reviews, with some customers appreciating the clean environment while others noted dirty vacuum areas.
Convenience
Customers appreciated the convenience of the location and the ability to wash their cars frequently with a membership.
EA
Escobar Advertising
Nov 11, 2025
5.0
I love it
JC
Javier Cardenas
Oct 22, 2025
5.0
Everyone was friendly and courteous. So quick and easy. Truck came out clean.Just love it.
RM
rigo mederos
Oct 20, 2025
2.0
Unfortunately, I’ve had several negative experiences at this location. I’m considering canceling my membership. For the third time, the spinning side washer malfunctioned, missing my passenger side. It also did a poor job on the too side as you can still see dirt and dust. I reported the issue to an employee, but he said he had to speak to his manager. I waited for him to return, but it took too long, and I had to leave.
AS
April Shettle
Oct 17, 2025
1.0
We have been monthly members for years, my boyfriend even longer than myself. Today, he took his truck through and the actual machine malfunctioned and broke, causing multiple large parts to break off inside his tire as well as lodged into the actual tire. They took pictures and pretty much said they would cover the tire but NOT the rim. Now, I get not being responsible for scratches and paint, for rims , but YOUR machine broke/malfunctioned causing damage to the tire/rim and could have possibly caused worse! I will be taking this claim higher up and am NOT letting this go.
Might I add, he had to urber home to get tools to repair tire and uber back to fix it, ALONE, he removed these pcs himself, cut up hands. Multiple parts..We also still have the parts.
Pictures attached! NOT HAPPY!!
UPDATE!
No response on any of my emails or claims. Manager at the facility said she could not speak to me and that the case was handled. IT IS NOT---
This location is HORRIBLE, from customer service to the wash service you pay for!
WB
Wendy Bourque
Sep 27, 2025
1.0
Will not be back went to wash my car when my wife picked up a couple of towels to use one of your employees shouted out at her in front of everyone put that back! She thought that she was able to pick them up and pay for him when she got to the counter, but instead was rudely yelled at. when we got to the front to pay for our wash, we told the other employee and then that employee came up quickly and said I'm sorry love for you not understanding. I am a human resource director and my wife took that as a sexual harassment so my advice to you is to teach your employees on how to speak to people, especially if they are male gender, talking to a female because I could've press charges on sexual harassment or something like that but needless to say, we will never come back to use your establishment even though we have paid monthly subscriptions to your car wash, but we will never come back to your establishment again because this is the worst treatment we have ever had.
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash in Valley Ranch offer?
Mister Car Wash provides exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, fleet accounts, and Unlimited Wash Club® memberships.
What is included in the Unlimited Wash Club® Membership at Mister Car Wash?
The membership includes unlimited washes at any Mister Car Wash location nationwide, access to members-only lanes to skip lines, self-serve vacuums, and on-site team support.
What are the operating hours of Mister Car Wash in Valley Ranch?
The wash is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. Holiday hours vary, with some closures on major holidays.
Where is Mister Car Wash located in Valley Ranch?
It is located at 21938 Market Place Dr, New Caney, TX 77357, USA.
What payment methods are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, and Visa cards.
How can I contact Mister Car Wash for support or inquiries?
You can contact them via email at help@mistercarwash.com or call their main phone number at +1 346-532-1899.
Are there any nearby dining options close to Mister Car Wash in Valley Ranch?
Yes, nearby options include Five Guys for burgers, Panda Express for Chinese fast food, and The Toasted Yolk Cafe for breakfast and brunch.
What nearby retail or shopping centers are close to Mister Car Wash Valley Ranch?
Valley Ranch Town Center is a nearby shopping center offering various retail stores such as OshKosh B'Gosh and Rachael's Hallmark Shop.
Where can I find nearby vehicle or automotive services near Mister Car Wash?
Besides Mister Car Wash itself, nearby automotive-related businesses may be limited, but Regions Bank and AT&T stores are available nearby for related services.
Are there any health or personal care services near Mister Car Wash in Valley Ranch?
Yes, nearby health services include Ideal Dental, New Caney Smiles Dentistry, The Joint Chiropractic, and CE Eye Care clinics.