Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 20587 FM 1485 Rd in New Caney offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
290 reviews
5 stars
188
4 stars
45
3 stars
21
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported dismissive behavior and rudeness from management.
Product Availability
Generally good inventory with many customers finding the parts they need, though some reported issues with incorrect parts being provided.
Staff Knowledge
Staff knowledge varies; some employees are noted for their expertise and helpfulness, while others are criticized for lacking product knowledge.
Store Environment
Store conditions received criticism for being uncomfortable, particularly regarding temperature, impacting the overall shopping experience.
Return Policy Issues
Several customers expressed frustration with the return policy and the handling of returns, indicating a need for better training and communication.
- KTK Thomas5 days ago5.0Im a regular customer at this location and just wanted to say I am very pleased and thankful for Mr. Aleck coming on board. He is very professional, has great customer service and makes sure he addresses all your concerns and issues. Im Thankful every time I come into the store and he greets me.
- NRNeftali RodriguezNov 3, 20251.0Menos una estrella sería cero estrellas compre unas luces de 100 dolares y según que tenia garantía de 2 años y resulta que solo es si el las luces bienes defectuosas se puede aser el cambio mi pregunta es entonces para que una garantía de 2 años si se daña en ese transcurso no se cambia solo si biene de defecto de fabrica.
- ALAnnie LacksOct 3, 20251.0I had a really disappointing experience at this store around 3:30 in the afternoon. When I walked in, the older gentleman working there was very dismissive instead of being helpful. At the same time, the female employee was just sitting behind the counter on her phone and never even acknowledged me. Customer service should be a priority, but clearly it wasn’t here. I won’t be coming back and I wouldn’t recommend this place to anyone.
- JSJose SentmatSep 28, 20255.0Ask for help to any of the associates. You will be treated with respect and your issue will be tendered to tailored attitude. We are here for you and because of your needs and wants, we continue to be here. Thank you for your business.
- PGPrecious GraySep 20, 20255.0First of all I'm new to the area. Thanks Henry thanks for being an excellent service rep thank you for helping me 🙏♥️👍👍
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What type of products does Advance Auto Parts in New Caney offer?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes, windshield wipers, and motor oil for all makes and models.
Does Advance Auto Parts provide battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase and also provides free battery testing and recycling services.
Can Advance Auto Parts test my vehicle's engine codes?
Yes, Team Members can scan your engine codes for free at most locations.
What are the store hours for Advance Auto Parts in New Caney?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.
Does Advance Auto Parts in New Caney offer curbside pickup?
Yes, curbside pickup service is available for customer convenience.
What payment options are accepted at Advance Auto Parts in New Caney?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I return items to a different Advance Auto Parts store?
Yes, returns can be made to any Advance Auto Parts store with the item and receipt.
What nearby gas stations can customers visit around Advance Auto Parts in New Caney?
Nearby gas stations include Mobil, Chevron, Chevron Station New Caney, and Shell. Customers can conveniently fuel up before or after visiting Advance Auto Parts.
Are there any nearby restaurants customers might check out when visiting Advance Auto Parts?
Yes, nearby restaurants include Sonic Drive-In, Jack in the Box, and Jeremiah's Italian Ice for fast food, burgers, and ice cream.
What nearby automotive parts stores are close to Advance Auto Parts in New Caney?
Nearby automotive parts stores include CARQUEST Auto Parts and AutoZone Auto Parts, offering additional options for auto parts and accessories.