Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Braunfels.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
635 reviews
5 stars
526
4 stars
36
3 stars
16
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of employees like Scott, Jacob, and Adrian providing exceptional service.
Efficiency
Customers frequently noted the quick service, often being in and out in under 15 minutes, which was appreciated compared to longer waits at other places.
Sales Pressure
Several reviews highlighted that the staff did not pressure customers into additional services, making recommendations without being pushy.
Quality Control Issues
There were multiple complaints regarding service quality, including incorrect fluid usage and poor handling of customer concerns, leading to significant dissatisfaction.
Overall Experience
While many customers had positive experiences and expressed loyalty, there were notable negative experiences that raised concerns about trust and service reliability.
- AGAlbany Gee1 day ago5.0Omar was a solid guy. Didn’t pressure me into anything and he made sure I was taken care of. I will be coming back just because of the service Omar provided. Thank you!!!
- JJJohn Joaquin4 days ago4.0Technicians were very professional and helpful however, pricing was higher than competitors. Also, replaced wiper blades at $24.99. When I searched online the valvoline website priced the same Aquablades at $22.99. I still think that I received good value for the services rendered. But will probably try another competitor next time.
- KVKyla Vina5 days ago5.0jacob is awesome and he remembers me every few months that i come by! service was so fast and they're always so kind, well explained and patient with me
- SMSheila MartinezJan 1, 20265.0I had to make an emergency stop due to another oil change place causing my vehicle to lose all its oil (not Valvoline). Tanner came and helped me out immediately, explained the whole situation, and solved the issue as much as he could so that I could get back home. I greatly appreciate his service and the whole team who worked that day. Thank you!
- DHDavid HendrixJan 1, 20264.0Scott was great but this location is consistently out of whack I need. You’ve taken care of all of my cars for a couple of years but you never have the oil I need for my Volvo. Yesterday you didn’t have transmission fluid. A little frustrating but the staff, Scott yesterday, are fantastic!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer in New Braunfels?
Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including oil changes, car battery services, auto air conditioning service, and vehicle inspections.
Where is Valvoline Instant Oil Change located in New Braunfels?
It is located at 236 FM-306, New Braunfels, TX 78130, USA.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
From Monday to Friday, the shop is open from 7:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 8:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for their services?
No, appointments are not required; you can visit anytime during business hours for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments for customer convenience.
Are there any nearby dining options to Valvoline Instant Oil Change where customers can grab a meal?
Yes, nearby restaurants include Freebirds World Burrito for Tex-Mex cuisine, MOD Pizza for quick pizza, and Dickey's Barbeque Pit for barbecue.
What nearby services can customers use if they need dental care while visiting Valvoline Instant Oil Change?
Nearby dental services include New Braunfels Modern Dentistry and Creekside Dental Care for general and specialized dental treatment.
Are there nearby places for customers to relax or refresh with a drink or snack?
Yes, options nearby include InCup for smoothies and coffee, Boba Tea Lounge for tea and smoothies, and Dunkin' for coffee and donuts.
Is the Valvoline Instant Oil Change on FM-306 a franchise location?
Yes, it is a franchise participant providing trusted vehicle maintenance services.