Jiffy Lube Oil Change

4.5
952 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEW BRAUNFELS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
1466 S Seguin Ave, New Braunfels, TX
78130, United States

Hours

Reviews

4.5
952 reviews
5 stars
755
4 stars
81
3 stars
22
2 stars
12
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their willingness to explain services without upselling.

Service Efficiency

Several reviews noted quick service times, with many customers being in and out in under an hour.

Quality of Work

While some customers reported satisfactory experiences, others expressed concerns about incomplete or unsatisfactory repairs.

Communication

Customers appreciated clear communication regarding services performed, although some noted issues with follow-up and documentation.

Professionalism

There were mixed reviews about professionalism, with some customers experiencing unprofessional behavior from management.
  • SH
    stuart harmon
    6 days ago
    5.0
    Great place to get work done, made appointment and they got right to work. Did more jobs than I hnow they do( tires,brakes ) fixed a headlight on my wife's car too
  • RR
    Rene Robles
    Nov 15, 2025
    1.0
    I had just bought a new use truck. I had a 17hr drive. Asked for an oil change since I figured it would be needed. Then they offered to replace my air filter might as well they also recommended the fuel filters. I figured why not it's a diesel might as well to have a safer drive home. Shortly after I left the water light came on I figured maybe because it was a new filter. Decided to stay for the night and drives early in the morning. 1 hr into the drive my dash light came on for power reduce this is 4am in the middle of nowhere drove for awhile till I stopped at a gas station and stopped light turned off i figured keep going. We'll all the way home i had to stop and go till I got home. Took it to the shop come to find out they NEVER installed my air filter, they didn't install the fuel filters right, and one still looked like the original. So now I have a $1,700 bill + plus the almost $600 spent there . I would have gone back to them but I leave 17 hrs away. This was also on s Sunday drive when all shop wore closed on the freeway.
  • LG
    Louis Martinez - Gauthier
    Nov 9, 2025
    5.0
    A friend recommended me to take my car to Jiffy lube so I did. I had no appointment and it was an hour before closing. They had 3 cars ahead of me but in less than 10 minutes they pulled my car in. The young service girl asked me a few questions before regarding what type of service I needed and type of oil change. Overall the service was good and professional.
  • FP
    Fidencio Perez
    Nov 4, 2025
    5.0
    I stopped by on a Sunday afternoon about 3:45 to ask about a rear axle brake job, one of my rotors had scratches on it and I knew the brake pad was grinding metal to metal. I was the last customer but the technician, Gary said he would stay past closing to get it done. It was 6:15 pm (closing was 5 pm)but he said he would stay longer because the brakes weren't working properly. I said i could come back next day(the truck was safe to drive)Gary worked on it again until he was satisfied the brakes were done right. Gary went above and beyond and it is very much appreciated, customer service and safety first
  • RK
    Robert Klose
    Oct 24, 2025
    1.0
    ⭐ 1 Star — Absolutely Horrible Experience! Do NOT bring your vehicle here! I was charged $2400 for a tune-up, tire balance, and a camshaft sensor replacement and they replaced hosing. They promised it would fix my truck and clear the check-engine light. When I picked it up, they said everything was “good to go.” Two minutes down the road my truck started stalling and wouldn’t accelerate. I went right back, and they admitted they forgot to plug everything back in properly. Then I asked if they did the tire balance since the truck was still shaking — they said “oh, we forgot to do that” and told me to come back the next day! After they finally balanced the tires and reset the light, the check engine light came right back on for the same camshaft sensor they supposedly replaced. I’ve brought it back five more times and it’s still not fixed — now the truck runs worse than before. Every time I ask for a manager, I’m told he’s “out” or “on break.” The assistant manager Jacob hung up on me when I called — extremely unprofessional. To top it off, one of the service bays is always closed because the employees work on their personal motorcycles during business hours. This shop is completely unprofessional, careless, and dishonest. I’ll be contacting Jiffy Lube corporate and my lawyer about this location. 🚫 Avoid this place at all costs! 🚫

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service