I came to this shop previously through a family recommendation and had a generally positive impression at first. However, my recent experience was very disappointing.
I was originally quoted $3,450 for an evaporator core replacement. When I called back later to schedule the repair and confirm that the estimate was still valid, I was told the price had increased to $6,500, which honestly left me in shock.
Because of that sudden change, I decided to get a second opinion. I took my truck to ATS – Automotive Technology Solutions, where they performed another diagnostic. They determined that the issue was actually a leaking condenser, and that my evaporator core was completely fine.
The total cost for the correct repair came out to $1,400.
Situations like this are exactly why it’s important for customers to get a second opinion before committing to major repairs. I’m grateful I did, because it saved me thousands of dollars.
I’m sharing this experience so others can make informed decisions and take the time to compare diagnostics and pricing before moving forward with expensive repairs.
MZ
Michelle Zimmerhanzel
Jan 18, 2026
5.0
I can’t say enough how great the communications and expectations were met. I had to get a repair done through my insurance and HDS took the initiative and really got everything moving. From helping me find a tow truck, being upfront on pricing, meeting deadlines, and giving me updates regularly.
I would fully recommend HDS for any of your auto repair needs. Thank y’all so much!
TM
Terrell Mercer
Jan 16, 2026
5.0
Good mechanic…..better people.
CK
Clay Koenig
Nov 25, 2025
5.0
BEST WARRANTY UNLIKE ANY OTHER.
Best communication, Best Knowledge, Best diagnostic fees 110% transparent. if you want you car fixed right with integrity, come to HDS
RT
Rennan Toyama
Nov 24, 2025
5.0
Their rates are fair and reasonable, especially considering the quality of work the peace of mind they provide. It’s rare to find a shop that combines expertise with honesty, but this one does exactly that. I’ll definitely be coming back and recommending them, as they were recommended by a friend. Great job and keep up the great work!
Yes, we offer a 3-year or 36,000-mile nationwide warranty with roadside assistance.
Do you offer walk-in appointments?
We do accept walk-ins, however availability depends on our schedule. For guaranteed service, please contact us to schedule an appointment!
Does HDS Automotive guarantee their repair work?
Yes, HDS Automotive guarantees all of their work in writing.
What kind of warranty does HDS Automotive provide for their services?
They offer a 3-year or 36,000-mile nationwide warranty with roadside assistance.
Are walk-in appointments available at HDS Automotive?
Walk-ins are accepted depending on availability, but scheduling an appointment is recommended to guarantee service.
What are the operating hours for HDS Automotive?
HDS Automotive is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and holidays.
Which car brands does HDS Automotive specialize in servicing?
They specialize in Volkswagen, European cars, Toyota, and Audi, among other brands.
What types of auto repair services does HDS Automotive offer?
They offer services including diagnosis, AC systems, brake pads, suspensions, oil changes, tires, and more.
What languages are supported at HDS Automotive?
Services are offered in both English and Spanish.
Can you recommend nearby places to visit around HDS Automotive?
Nearby places include Days Inn by Wyndham New Braunfels for lodging, Spec's Wines, Spirits & Finer Foods for shopping, and Gary's Pool and Patio for leisure.
Are there any nearby hotels for customers visiting HDS Automotive from out of town?
Yes, nearby hotels include Days Inn by Wyndham New Braunfels and Fairfield by Marriott Inn & Suites New Braunfels.
Where can customers find additional automotive services near HDS Automotive?
Nearby automotive services include Boca Auto Body Repair and Flugrath Collision Repair for body work and collision services.
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