Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Braunfels, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our I-35 Frontage Road location today.
Location
Hours
Reviews
4.0
366 reviews
5 stars
237
4 stars
33
3 stars
14
2 stars
24
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Maria, Deja, and Max.
Staffing Issues
Several reviews highlighted problems with understaffing, leading to long wait times and inefficient service.
Reservation Problems
Numerous customers reported issues with reservations, including not having the reserved vehicle available and being forced to accept upgrades or downgrades.
Mixed Experiences
While some customers had excellent experiences, others reported rude behavior from management and poor communication.
Cleanliness and Maintenance
Some reviews mentioned cleanliness issues within the location and concerns about the condition of the rental vehicles.
- BRBen RobertsonDec 20, 20251.0Just stay away. They know they are busy and still only have 1 person working. You order something online and they never have what you need.
- RSRichard SchuetzDec 11, 20255.0Everything went smooth. Josh was a great help.
- RLRichard LongDec 8, 20255.0Great experience, always prefer Enterprise over those other price gouging rental places.
- LHLee HiseyDec 4, 20251.0Called multiple times and they keep picking up the phone and putting me back on hold without saying anything and eventually just hang up.
- DUDevy UnknownNov 27, 20255.0Charles, the branch manager, was so great at taking care of us. Our car was giving us issues and he did everything he could to provide us with a car. Thank you, Charles.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Braunfels, TX?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in New Braunfels?
It is located at 4831 S Interstate 35, New Braunfels, TX 78132.
What are the business hours for Enterprise Rent-A-Car in New Braunfels?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, they have great weekend rates and also offer discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car in New Braunfels?
You can reserve your rental car online at their website or through their reservation URL.
What payment methods are accepted at Enterprise Rent-A-Car in New Braunfels?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there airport pick up service available at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car in New Braunfels offers airport pick-up service.
What nearby places can I visit before or after renting a car at Enterprise in New Braunfels?
Nearby you can visit Johnny's Backyard San Antonio, a bar and grill restaurant, or the Silver Bullet Distillery for a local distillery experience.
Are there any nearby automotive repair shops close to Enterprise Rent-A-Car in New Braunfels?
Yes, Jeff’s Paint Shop and Service King Collision are nearby options for automotive repair and auto body services.
What nearby locations are useful for customers needing industrial or rental equipment?
TKO Equipment Co and United Rentals are nearby and provide rental and industrial equipment services which could be helpful.