Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
262 reviews
5 stars
198
4 stars
37
3 stars
7
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Efficiency
Customers frequently noted the quick service and efficiency in handling tasks such as battery replacements and part searches.
Store Environment
The store is consistently described as clean and well-organized, making it easy for customers to find what they need.
Mixed Experiences
While most reviews are positive, there are some negative experiences related to specific employees and customer service interactions.
Product Availability
Customers appreciated the availability of parts and the quick turnaround for items not in stock.
- JJJohn3 days ago5.0I cannot speak highly enough about parts expert Elizabeth and parts manager Kelly. They saved me from being in a bad spot and went the extra mile to help me find the part I needed to get on the road. I will only buy my parts from this specific Autozone and these women from here on out. If I could give 10 stars I would!!!
- MGMayra Arriaga GuzmánAug 31, 20255.0Katelyanne Thank you so much for going and beyond on assisting me with my car battery was down! I walked up crying to the store because I was having a hard day without hesitation. She assisted me! Now that’s what I call customer service!
- MLmark lebedzinskiAug 31, 20253.0Manager Brian was quite abrasive.
- HCHarry ConcepcionAug 21, 20255.0Always great service
- PRPhilip RingerJun 22, 20255.0Had to get my battery tested and replaced. They were quick efficient and had me back on the road quickly
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in New Braunfels?
AutoZone Auto Parts in New Braunfels is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in New Braunfels, TX?
It is located at 1715 Oak Sprawl, New Braunfels, TX 78132, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.
Can I shop in-store at AutoZone Auto Parts?
Yes, AutoZone supports in-store shopping, curbside pickup, and does not require cash only payments.
Which auto parts brands does AutoZone Auto Parts carry?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by calling +1 830-387-7800 or emailing customer.service@autozone.com.
What nearby automotive services are available around AutoZone?
Nearby automotive services include Express Oil Change & Tire Engineers for repairs and tire service, Christian Brothers Automotive for professional repairs, and car washes like Club Car Wash and The Wash Tub.
Are there dining options near AutoZone Auto Parts in New Braunfels?
Yes, you can visit Taco Bell, McDonald's, Stout’s Pizza Co, and Smokey Mo’s BBQ, all within close proximity for convenient dining before or after your visit.
What healthcare facilities are near AutoZone Auto Parts for urgent or routine care?
Nearby healthcare facilities include Methodist ER New Braunfels, Physicians Premier Emergency Room, Quest Diagnostics, and various doctors such as Arindam Bandyopadhyay, MD, and Ryan Armour, DO.