Advance Auto Parts

4.5
241 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 490 S Business IH 35 in New Braunfels offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
490 S Business IH 35, New Braunfels, TX
78130, United States

Hours

Reviews

4.5
241 reviews
5 stars
183
4 stars
31
3 stars
9
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Travis consistently received high praise for his exceptional customer service, going above and beyond to assist customers and ensure their needs were met.

Knowledgeable Staff

Customers noted the staff's extensive knowledge about auto parts and their ability to provide helpful advice and solutions.

Store Environment

The store was described as clean, well-organized, and welcoming, contributing to a positive shopping experience.

Management

Travis, as the general manager, was highlighted for his leadership and ability to create a supportive atmosphere for both customers and staff.

Product Availability

While many customers found the parts they needed, there were occasional mentions of specific items being unavailable.
  • BW
    Brian Wilcox
    Nov 17, 2025
    5.0
    Travis really helped me. I highly recommend this store. I ordered on line and then picked up.
  • JJ
    John Johnson
    Nov 11, 2025
    5.0
    Travis was very helpful. Two thumbs up!
  • JC
    J C
    Nov 6, 2025
    5.0
    Great help from Travis. Went above and beyond to make sure my needs as a customer were met. I will make this my first stop for automotive purchases.
  • TT
    T.K.
    Nov 6, 2025
    5.0
    Travis, was the best person I have ever had the pleasure dealing with. Would defiantly come back again and again just to deal with Travis.
  • GW
    Gary White
    Oct 22, 2025
    1.0
    Told the general manager what part I needed and asked him to look it up using a vin #. He did a quick search and tried selling me the wrong part. I was asking about a coolant thermostat. He kept pushing an A/C pressure sensor. When I told him that wasn’t the correct part he then tried to over talk me, in what seemed like an attempt to belittle me. Wouldn’t listen, very poor customer service skills. Highly recommend going to one of the two other auto parts stores that are super close.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*