Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 490 S Business IH 35 in New Braunfels offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
245 reviews
5 stars
187
4 stars
31
3 stars
9
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Travis consistently received high praise for his exceptional customer service, going above and beyond to assist customers and create a welcoming atmosphere.
Knowledge and Expertise
Customers noted Travis's extensive knowledge about auto parts and his ability to provide accurate recommendations and solutions for their vehicle needs.
Store Environment
The store was described as clean, well-organized, and stocked, contributing to a positive shopping experience.
Team Support
Other staff members, including Ray and Juan, were also recognized for their helpfulness and teamwork, enhancing the overall customer experience.
- TTTheOneDec 8, 20255.0Just wanna give a strong shout out to my go to Mr. Travis Ford best customer service person I’ve ever dealt with in any type of sales! The guy literally treated me like a family, I came in last week and I was just a mess. My dang prob car I couldn’t get answers, I don’t know if it was just his demeanor or whatever it was cause immediately I ask felt better and more calm! Dang sure enough where I was thinking Clear him and I were throwing things back-and-forth to each other! Because I was so frustrating I could not even see straight when I went in there! He got me in and out of there really fast was sure to think before my service because I was a veteran as I wear my hat all the time! He informed that they had a 10% discount for the veterans just 100% there for the customer! I had never been to an Advanced Auto up until this point, but I won’t be going anywhere else and I won’t be coming to anybody but Travis! He knows how to treat a person he doesn’t just treat us like he wants our wallets and that’s what we want because in today’s world every dollar means so much! I felt like I got a friend when I left there today at least on my end! But if you guys need any help, you got any questions then go see Travis! I promise you you won’t be disappointed! I let Travis know that my brother was coming in next week. He’s got a couple diesel trucks I that he needs new batteries for! He told me he would take care of him and you know I wouldn’t just send my brother anywhere, but I know after being here today I have nothing to worry about! You guys get over here and see Travis in Advance Auto you won’t regret it!
- TMTyler MichaelsNov 28, 20255.0Went in the other day and absolutely awesome. Travis took excellent care of me and my needs, He really knows his way around tools and parts. He will be my go to man from here on out!
- GGG GNov 26, 20255.0This Advance Auto parts is the only Auto parts store in New Braunfels i will ever shop at !! After attempting to solve a battery issue with the other auto parts locations in New Braunfels I arrived at this Advance and was greeted and assisted by Travis from the moment i opened the door it was A-1 customer service, walking me outside to make sure i bought the right size and tools needed to change it!! Even after i installed it he helped me bring my old battery in for the core charge!! When you have to do it yourself this auto parts store is the best in New Braunfels hands down thank you Travis and Advance Auto parts!!
- BWBrian WilcoxNov 17, 20255.0Travis really helped me. I highly recommend this store. I ordered on line and then picked up.
- JCJ CNov 6, 20255.0Great help from Travis. Went above and beyond to make sure my needs as a customer were met. I will make this my first stop for automotive purchases.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in New Braunfels offer?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide installation services for purchased products?
Yes, Advance Auto Parts offers free installation of batteries and windshield wipers with purchase. They also provide free battery testing, engine code scanning, and starter and alternator testing at most locations.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What payment options are accepted at Advance Auto Parts in New Braunfels?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 490 S Business IH 35?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Is Advance Auto Parts in New Braunfels wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and parking.
Are there any discounts available at this Advance Auto Parts location?
Yes, a 10% military discount is available for active duty and veteran service members.
What nearby places can help me plan my visit to Advance Auto Parts?
Nearby places include Rush Truck Center, a truck dealer, and Ezy Kleen Car Wash, which could be useful for vehicle maintenance before or after your visit to Advance Auto Parts.
Are there any food or refreshment options close to Advance Auto Parts in New Braunfels?
Yes, Pink NB is a nearby coffee shop and smoothie juice bar where customers can enjoy refreshments before or after shopping at Advance Auto Parts.
Can I find other auto parts stores near Advance Auto Parts in New Braunfels?
Yes, O'Reilly Auto Parts and Rush Enterprises are nearby auto parts and supply stores, offering alternative options for automotive needs.