About
Subaru Dealer
Location
Hours
Reviews
4.4
230 reviews
5 stars
175
4 stars
21
3 stars
6
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and follow up after purchases.
Sales Experience
The sales process was frequently described as smooth, low-pressure, and efficient, with several customers recommending specific salespeople for their exceptional service.
Service Department Issues
Several reviews pointed out significant issues with the service department, including poor communication, delays, and unsatisfactory repairs, leading to frustration among customers.
Positive Experiences
Numerous customers shared positive experiences with their vehicle purchases and service, emphasizing the dealership's commitment to customer satisfaction and quality care.
- ETElyse ThibodeauxDec 16, 20255.0I had a great salesperson, Ms. Pat Smith and the management was very supportive in helping me find my perfect Outback! Very happy with the service and the follow up.
- PRPatricia RussellOct 24, 20255.0Excellent, kind and personal service. I will continue going back.
- KJKaylynn JohnstonOct 10, 20255.0I had a great experience at JK Subaru! Jenni knew all the details about the vehicle I was interested in. She and the rest of the team made the sale process go very smoothly and even helped me get my old vehicle home. Their follow up has been nice too. Oh, and I LOVE the Forester!!
- RCRocio CabreraOct 2, 20255.0Tiffany: 10/10. She need a raise fr. She’s god sent.
- MSMike SpitzerSep 22, 20255.0JK subaru is an excellent dealership. No red tape, no hype, and no games. They are honest and straightforward with abundant knowledge of their excellent product. I would highly recommend them. Further they do not forget you when you drive away. They follow-up and make sure you are happy with your vehicle. Thanks JK Subaru!