Enterprise Rent-A-Car

3.9
310 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Nacogdoches, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Nacogdoches location today.

Location

Enterprise Rent-A-Car
1609 North St, Nacogdoches, TX
75965, United States

Hours

Reviews

3.9
310 reviews
5 stars
187
4 stars
34
3 stars
14
2 stars
16
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly at the Nacogdoches location.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability, including not having cars ready despite reservations.

Vehicle Quality

Customers generally appreciated the cleanliness and quality of the vehicles provided.

Communication Problems

Several customers reported poor communication regarding reservations and vehicle availability, leading to frustration.

Mixed Experiences

While some customers had positive experiences, others reported significant issues, indicating inconsistency in service.
  • RW
    Robert Wilson
    1 day ago
    5.0
    The entire Nacogdoches Team are Fantastic!
  • RW
    Ritchie Way
    Oct 26, 2025
    5.0
    Had a flat tire on a rental. Enterprise sent me to a local tire shop for which they maintain a corporate account. Tire was changed quickly with no billing issues are hold ups. Parking limited.
  • DB
    Debra Bellamy
    Oct 22, 2025
    5.0
    I live in Lufkin. My car needed to go in the shop. The office here in town had no cars. I called the Nacogdoches office and they were very professional and prompt to get me in a car. I had used the office here in Lufkin twice previously and had issues both times. It was really nice to be able to deal with them without having problems from the start. I did have an issue at the end of my rental with the Lufkin office not picking up and checking the car in the day I left it. I was told I was paying for the weekend that I didn't have the car. I told Nacogdoches I didn't have the car and they promptly fixed the problem. Its a little bit of a inconvenience, but I will always check with the Nacogdoches office first. It was well worth it.
  • CM
    Cynthia Maurstad
    Oct 18, 2025
    5.0
    Wonderful service, friendly staff, beautiful car and excellent follow-up. Will definitely use Enterprise again!
  • AA
    ali
    Oct 7, 2025
    5.0
    Janely was awesome at getting me a rental. My vehicle is in the shop with an insurance claim. I walked in without an appointment to get whatever was available, and she was able to give me my insurance discount easily. An SUV was the only vehicle there, and while doing the walk-around, a couple of cars were returned. She was able to switch me to one of them no problem, and helped 3 other customers while I waited for another employee to clean the car. Great service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Nacogdoches?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Nacogdoches.

What are the rental location's hours of operation?

Enterprise Rent-A-Car in Nacogdoches is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.