Enterprise Rent-A-Car

Reviews

• II

  Ira Irfan

  2 days ago
  1.0
  I was recently seen here to get a rental car for about two weeks. However, the beginning when I went to get the car I was taken care very well by a gentlemen I can’t recall his name but it was on March 30th around 3:30pm. When I went to drop it off on April 10th 4pm I interacted with this lady who was abruptly rude from beginning to end. I get out the car and she checks everything and tells me I didn’t put full gas and I said yes I know I’m waiting on my husband. She said ok but you already brought it in and it’s halfway (average range was around 250) we will charge that from deposit. I told her ok just wait. All I said was ok and that’s what she heard and proceeded to give me a refund of $6.88. Despite I told her i was waiting on my husband she said I said “OK” so she went ahead with it. However, I leave and after coming home and realized I left my garage door opener. I came back this morning April 11th at 8:20am. She was there and I asked her if I could grab my item. She straight up said to my face the car is GONE and she checked nothing was in it. I tell her again I saw the car outside. She straight up stares at my face with attitude for 10 seconds. And goes out the door and unlocks the car and says that’s the only car she has left and there’s nothing in it. And guess what I walk up that’s the same car I drove and my garage opener was still on the visor…I’m not sure what her problem was but I could sense that she was racial profiling me. Unfortunately I couldn’t get her name. She was an African American lady with oval shaped glasses and pony tailed braid. I would post a pic of her but didn’t feel that would be the right thing to do. So please take my review to action and speak with this lady. Whatever her personal issue is she needs to get her stuff together and be polite with customers. I’ve given detailed info on time and date so you can identify this individual. Thank you.
• DP

  Damaris Perales

  Mar 14, 2026
  1.0
  Don't come here. You have and appointment with confirmation # and they I still didn't get a car.. the girl ERICA claim she call me a day before and heard Spanish and hung up. (She is very unprofessional). When im a bilingual person. I just think she is lying that she call me. Just to justify her self and lack of professionalism......
• DC

  Dave Charbonneau

  Mar 10, 2026
  5.0
  Great place... Great people... Great cars!!!
• NG

  Nichole Gordon

  Feb 21, 2026
  5.0
  I rented a car at this location for an extended period of time while my vehicle was in the shop and it was such a great experience thanks to Kamper! He is truly a gem of an employee and it is hard to find those these days. He is so pleasant and kind and helpful. Even when he is the only employee working the desk and there are a lot of people in the lobby, he is quick while still being personable to everyone. He has great time management and is able to prioritize well and make sure everyone is taking care of in a timely manner. He really does need a raise!! He is great!
• DG

  Dan Galloway

  Feb 15, 2026
  5.0
  The whole experience was seamless after having to rent a van at the last minute due to a company vehicle breaking down and Erica was extremely accommodating and went above and beyond to help us. Very much appreciated what she did for us and even though there are Enterprise locations closer to my home, we’ll use Erica’s store in the future!

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