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Safelite AutoGlass

4.1
(384 reviews)

Business Details

5649 Rufe Snow Dr, N. Richland Hills, TX
76180, United States
(888) 843-2798
https://www.safelite.com/stores/North-Richland--Hills

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the N. Richland Hills area, turn to Safelite AutoGlass . Those in central N. Richland Hills or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5649 Rufe Snow Dr, Safelite AutoGlass N. Richland Hills repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
5649 Rufe Snow Dr, N. Richland Hills, TX
76180, United States

Hours

Reviews

4.1
384 reviews
5 stars
269
4 stars
26
3 stars
10
2 stars
14
1 star
65
  • SP
    Stephanie Pafford
    Feb 26, 2026
    1.0
    ⭐☆☆☆☆ If I could give ZERO stars to Safelite, I would. This has been a THREE-WEEK nightmare just to replace the back glass on my car. Appointment #1: The technician showed up with the WRONG glass and then told me I needed to purchase an additional $300 part. Annoying, but fine — I bought the part immediately. After that? Silence. No follow-up. No scheduling. I had to call multiple times just to get another appointment because no one could be bothered to contact me. Appointment #2 (today): I stayed up with NO SLEEP — I work nights — waiting during my service window. Ten minutes before the appointment window closed, they called to say they have NO IDEA where my glass is. How does a company whose entire business is auto glass not know where the glass is? Customer service has been just as bad. Long hold times, zero urgency, and representatives who act like they couldn’t care less about the inconvenience they’ve caused. No answers. No accountability. No solutions. At this point I’m left wondering: • Where is my glass? • Why has this taken three weeks? • When will this be fixed — if ever? This experience has been disorganized, unprofessional, and incredibly frustrating. I rearranged my schedule, lost sleep, and spent extra money for absolutely nothing. Save yourself the stress. Go anywhere else.
  • CM
    Carol Martinez
    Feb 9, 2026
    5.0
    It’s upsetting to find your windshield totally shattered. But Safelite was great… from the moment I made the appt. Online until I drove out with a new windshield. My technician was very pleasant and had me out in a little over an hour… he even vacuumed inside and snapped back my loose inside brake light. I definitely recommend them.
  • DP
    Duane Petersen
    Feb 1, 2026
    5.0
    Great job! Great location. Also food choices very close by.
  • RD
    Ralph DeVivo
    Jan 5, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Great experience from start to finish. Scheduling was easy, the technician was on time, and the windshield replacement was done quickly and professionally. Everything looks perfect. Highly recommend!
  • RC
    Roberto Castro
    Dec 17, 2025
    5.0
    Great staff and online appointment booking is a competitive advantage! Windshield caught a rock and epoxy injection process sealed and secured the damage. 90% invisible now. Great job

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in N. Richland Hills provide?

Safelite AutoGlass offers windshield repair and replacement, chip and crack repair, advanced safety system recalibration, and glass replacement for cars, trucks, and vans, including door and rear glass.

Where is Safelite AutoGlass located in N. Richland Hills?

Safelite AutoGlass is located at 5649 Rufe Snow Dr, N. Richland Hills, TX 76180, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 08, 2026Yext Knowledge Graph
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