Big Tex Trailer World - Mt. Pleasant

4.0
254 reviews
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Business Details

950 I-30, Mount Pleasant, TX
75455, United States
(903) 572-1106
https://www.bigtextrailerworld.com/location/mt-pleasant/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=mountpleasanttx

About

Trailer DealerTrailer Repair ShopTrailer Supply StoreUtility Trailer Dealer
Big Tex Trailer World is Mt Pleasant, TX source for all trailer needs. We offer a vast selection of top brands like Big Tex, CM, and more, tailored to your needs. Our reliable service department, staffed by experts, and extensive in-stock parts inventory ensure we cater efficiently to every trailer need. We're more than a retailer; we're Mt Pleasant, TX trusted trailer partner, committed to delivering the best trailer solutions

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Big Tex Trailer World - Mt. Pleasant
950 I-30, Mount Pleasant, TX
75455, United States

Hours

Reviews

4.0
254 reviews
5 stars
165
4 stars
24
3 stars
12
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly Randy and Jovanny, for their excellent service.

Product Quality

Several reviews highlighted issues with trailer quality, including defects and poor construction, leading to dissatisfaction.

Communication Issues

Numerous customers reported difficulties in reaching the company for support or inquiries, indicating a lack of responsiveness.

Overall Experience

While many customers had positive experiences with purchases and service, there were significant complaints regarding post-sale support and product reliability.

Loading and Service Efficiency

Customers appreciated the efficient loading process and the assistance provided during loading, contributing to a positive experience.
  • AS
    Antonio Salgado
    Nov 6, 2025
    5.0
    Had a terrific experience and extremely friendly recommendation for everyone.
  • SR
    Sean Reinhardt.
    Nov 5, 2025
    5.0
    Great service great people very helpful!!
  • EH
    Emily Henke
    Oct 28, 2025
    5.0
    Wonderful service. Randy and Mitzi are great people to work with. They’re both positive and helpful. We enjoy working with them whenever we buy anything. Keep up the good work!
  • JL
    Jalen Lomax
    Oct 17, 2025
    1.0
    Terrible customer service. Spent 3 hours tying to get someone to answer the phone. Ended up taking a chance and drove 45 minutes to see if they had what I needed. When I got there the lady at the front counter at the sales department was more interested in getting me to try another place than getting the person who for sure could get me a yes or no answer.
  • JB
    Jimmie Buckley
    Oct 16, 2025
    5.0
    Excellent service. They re-wired my pigtail on my trailer. I would definitely recommend Big Tex trailer sales to anyone wanting to buy any kind of trailer. Thanks so much! Jeovonny Lia was very helpful!
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Frequently Asked Questions About Big Tex Trailer World - Mt. Pleasant

What brands of trailers does Big Tex Trailer World - Mt. Pleasant offer?

They offer a vast selection of top brands like Big Tex, CM, and more, tailored to your needs.

What are the operating hours of Big Tex Trailer World - Mt. Pleasant?

They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.