Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Monahans, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
177 reviews
5 stars
71
4 stars
22
3 stars
13
2 stars
9
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and welcoming, particularly highlighting individual employees who provided excellent service.
Cleanliness
The facility, including restrooms and showers, received positive remarks for being clean and well-maintained.
Service Issues
Several reviews noted issues with service speed, particularly regarding long wait times for showers and food orders.
Subway Experience
The Subway location within the Pilot received frequent criticism for rude staff and poor service, with multiple customers expressing dissatisfaction.
Customer Service Training
There were numerous complaints about staff attitudes, suggesting a need for better customer service training.
- DHDirty HeauxNov 16, 20251.0Horrible customer service, it’s 11:42pm I reserved a shower, there’s no wait and also no cleaned showers, also one of the workers what’s going on with the showers and she says there’s a customer waiting and replied I’m the one waiting for the shower and asked when would it be ready, she replies with whenever she’s done cleaning them until then just wait. Shouldn’t have to wait for a shower at this time of the night.
- TKTodd KavanaghOct 2, 20255.0The staff here is amazing, one woman in particular, I didn’t get her name, she worked the subway counter. She was so friendly, and so professional. She makes a person feell welcome after a long day of driving.
- JTJess TSep 25, 20251.0Umm they rush you out of the showers when no one waiting. You don’t get service at all in the store. and they are rude… But it’s a nice store for sure just got people working there that don’t like their job.
- ECElizabeth CalderonSep 23, 20255.0Love this place. It was my first time here and Nola, Krystal and Desiree all helped me in various ways as I bought reserved parking, ordered a shower and bought a beverage. They were friendly and helpful and seem to know so many of the regulars and treat them like family. The shower was clean and I hope I make it this way again.
- STSeam TingSep 20, 20251.0I usually never write review on pilot. I come here all the time and every time the wait for shower is longer than unemployment and I'm the only driver waiting for a shower
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Monahans, TX?
Pilot Travel Center in Monahans, TX is open 24 hours a day, 7 days a week, including holidays.
Does this Pilot Travel Center location have shower facilities?
Yes, some Pilot locations offer showers. For a list of locations with showers, please use the store locator at https://locations.pilotflyingj.com/search.
Can anyone purchase a shower at this Pilot Travel Center?
Yes, showers can be purchased by anyone at our locations.
What fuel options are available at the Monahans, TX Pilot Travel Center?
The location offers gasoline, diesel, and DEF fuel options. For more details on fuel blends, visit https://pilotcompany.com/fuel-prices.
Are there overnight parking options at the Pilot Travel Center?
Yes, overnight parking is available. Please contact the store directly for location-specific parking rules.
What payment methods are accepted at this travel center?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does the Pilot Travel Center offer services for professional drivers?
Yes, amenities include overnight parking, reservable showers, laundry, Wi-Fi, CAT scales, and more, making it convenient for professional drivers and RV users.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center in Monahans?
Nearby dining options include Subway, Burger King, McDonald's, and Thirst T's convenience store and liquor store, offering a variety of food choices.
Are there lodging options near Pilot Travel Center in Monahans, TX?
Yes, hotels like Candlewood Suites Monahans, Holiday Inn Express & Suites Monahans I-20, Best Western Plus Monahans Inn & Suites, and Hawthorn Extended Stay by Wyndham are nearby for convenient accommodations.
What automotive services are available near Pilot Travel Center in Monahans?
Nearby automotive service providers include WestStar Chrysler Dodge Jeep Ram, Weststar Autoplex Chevrolet Buick GMC, Monahans Chevrolet GMC, Monahans Chrysler Dodge Jeep Ram, AutoZone, and Dick's Tire Pros for repair, parts, and dealership needs.