Enterprise Rent-A-Car

4.0
341 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Mission, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mission location today.

Location

Enterprise Rent-A-Car
1217 East Expressway 83, Mission, TX
78572, United States

Hours

Reviews

4.0
341 reviews
5 stars
216
4 stars
33
3 stars
20
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and rude behavior from some employees.

Efficiency

Several reviews highlighted quick service and easy rental processes, but others reported long wait times and issues with vehicle availability.

Vehicle Condition

Customers generally appreciated the cleanliness and reliability of the vehicles, although some reported receiving cars with maintenance issues.

Reservation Issues

Multiple customers experienced problems with reservations, including not having the reserved vehicle available and miscommunication regarding rental requirements.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious frustrations and negative interactions.
  • RM
    Ramiro Mata
    Nov 17, 2025
    5.0
    My experience with Enterprise was excellent. The staff was friendly, the check-in process was quick, and the vehicle was clean and ready to go. Everything was smooth and hassle-free from start to finish.
  • MN
    Mickey Navarro
    Nov 15, 2025
    5.0
    This team did an amazing job of getting me my rental after my car was taken for repairs. It was my first time renting and the team made everything easy for me. A big thank you to Caleb and Neo, for helping me through it all.
  • BT
    Brenda Treviño
    Nov 7, 2025
    5.0
    I recently had to rent a car from Enterprise after being involved in an accident, and I can’t say enough good things about the experience. From start to finish, the team made everything incredibly easy and stress-free. They handled all the details quickly, communicated clearly, and made sure I had a reliable car right away so I could get back on the road without added worry. Everyone I interacted with was friendly, professional, and genuinely cared about helping me through the process. They went above and beyond to make a difficult situation much easier to manage. I truly appreciate their excellent customer service and efficiency—thank you, Enterprise, for turning a stressful event into a smooth experience!
  • PM
    Penny Mcdonald
    Oct 26, 2025
    5.0
    I’ve always been extremely satisfied with this location. I usually book online and have never had to wait when picking up or dropping off. It’s great being greeted by my name when I walk in. Great staff!!
  • JR
    Javier Romero
    Oct 22, 2025
    2.0
    I'm here pretty often for work but man it's always difficult. Caleb is always working and the store is obviously understaffed. Caleb provides great customer service but he can only do so much. Other employees are just walking around. Help Caleb out!! 😂

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mission, TX?

Enterprise Rent-A-Car in Mission offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Mission, TX?

The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.