Need a rental car in Mission, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mission location today.
While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and rude behavior from some employees.
Efficiency
Several reviews highlighted quick service and easy rental processes, but others reported long wait times and issues with vehicle availability.
Vehicle Condition
Customers generally appreciated the cleanliness and reliability of the vehicles, although some reported receiving cars with maintenance issues.
Reservation Issues
Multiple customers experienced problems with reservations, including not having the reserved vehicle available and miscommunication regarding rental requirements.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious frustrations and negative interactions.
RM
Ramiro Mata
Nov 17, 2025
5.0
My experience with Enterprise was excellent. The staff was friendly, the check-in process was quick, and the vehicle was clean and ready to go. Everything was smooth and hassle-free from start to finish.
MN
Mickey Navarro
Nov 15, 2025
5.0
This team did an amazing job of getting me my rental after my car was taken for repairs. It was my first time renting and the team made everything easy for me. A big thank you to Caleb and Neo, for helping me through it all.
BT
Brenda Treviño
Nov 7, 2025
5.0
I recently had to rent a car from Enterprise after being involved in an accident, and I can’t say enough good things about the experience. From start to finish, the team made everything incredibly easy and stress-free. They handled all the details quickly, communicated clearly, and made sure I had a reliable car right away so I could get back on the road without added worry.
Everyone I interacted with was friendly, professional, and genuinely cared about helping me through the process. They went above and beyond to make a difficult situation much easier to manage. I truly appreciate their excellent customer service and efficiency—thank you, Enterprise, for turning a stressful event into a smooth experience!
PM
Penny Mcdonald
Oct 26, 2025
5.0
I’ve always been extremely satisfied with this location. I usually book online and have never had to wait when picking up or dropping off. It’s great being greeted by my name when I walk in. Great staff!!
JR
Javier Romero
Oct 22, 2025
2.0
I'm here pretty often for work but man it's always difficult. Caleb is always working and the store is obviously understaffed. Caleb provides great customer service but he can only do so much. Other employees are just walking around. Help Caleb out!! 😂