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National Car Rental

3.7
(239 reviews)

Business Details

9506 Laforce Blvd, Midland, TX
79706, United States
(844) 370-1076

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Midland. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Midland today!

Location

National Car Rental
9506 Laforce Blvd, Midland, TX
79706, United States

Hours

Reviews

3.7
239 reviews
5 stars
128
4 stars
29
3 stars
18
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from front desk personnel.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Many customers experienced problems with reservations not being honored, leading to long wait times and receiving different vehicles than expected.

Location Efficiency

The Midland location struggles with long wait times and insufficient staffing, leading to customer frustration.

Positive Experiences

Despite the issues, some customers reported positive experiences with specific staff members and appreciated the overall ease of the rental process.
  • CK
    Chrissie Koscilski
    Feb 21, 2026
    5.0
    Easy to book through the app, friendly staff, easy pick up and drop off
  • JA
    joel amador
    Feb 16, 2026
    5.0
    Always great service and vehicles
  • MS
    Mandee Stearns
    Feb 5, 2026
    2.0
    I tried to rent a car for my assistant because she got in a wreck and is getting her car fixed. I called the day before to schedule a car. When we got there, they wouldn't let us rent the car because my assistant didn't have a major credit card. I was the one paying for it but they still wouldn't let us rent the car without a credit card. Not everyone has credit cards. The woman at the desk was very rude.
  • WL
    Whitney Lawson
    Jan 31, 2026
    5.0
    Customer service was great. The car not so much. Washer fluid would not come out the front wipers.
  • JD
    Jason DeSouza
    Jan 8, 2026
    1.0
    Unpleasant, rude, dismissive, condescending front desk staff. Go ahead and ask them for an upgrade, not only will they lie to you (about the available cars on the lot, that’s easily verifiable once you walk out to the lot) but they’ll rudely dismiss and belittle you. Spend the little bit extra and go with Hertz - you'll get nicer people, a nicer vehicle and a better experience. National —> I do not want some fake and vague corporate apology. I want you to verify you’ve actually trained your people to properly service customers.

Frequently Asked Questions About National Car Rental

What are the operating hours of National Car Rental in Midland, TX?

National Car Rental in Midland is open Monday to Friday from 7:00 AM to 11:59 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 11:59 PM.

Where is National Car Rental located in Midland?

National Car Rental is located at 9506 Laforce Blvd, Midland, TX 79706, United States.

Brand Certified Facts from National Car Rental

National Car Rental partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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