Business Details
About
Auto Repair Shop
At Lone Star Automotive, we’ve quickly become known as experts in the full-service auto repair and maintenance industry in Midland, TX. Our customers return time after time to our shop because they have confidence and trust in our automotive services and repairs. We’re here to help protect not only your investment and fuel efficiency but your families safety as well.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
300 reviews
5 stars
235
4 stars
16
3 stars
7
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting the helpfulness of staff like Roger.
Communication
Customers appreciated regular updates on their vehicle status, though some noted a lack of upfront communication regarding service limitations.
Pricing Concerns
Several reviews mentioned that the pricing was perceived as high, with some customers feeling they were charged excessively for diagnostics and repairs.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, although there were a few complaints about upselling and unnecessary repairs.
Limitations on Vehicle Age
Some customers expressed frustration over the shop's policy of not servicing vehicles older than 15 years.
- RRRobert RhoudesNov 13, 20255.0Roger is the absolute best! This place has amazing customer service. They handled everything with my extended warranty company and managed to get me the most coverage without any hassle. Would highly recommend.
- CWCody WhiteOct 17, 20255.0I started out having some electrical issues, which after some at home diagnostics we concluded it was my alternator. After changing it out, something else along the way got messed up resulting in my truck not starting. I took it to Lonestar Automotive on a Monday since I had used them in the past and I knew them to be honest and reliable. Roger was extremely helpful and thorough in hearing the problems I was having. He projected due to being busy it would probably be later in the week before the mechanics got to my truck. The next afternoon Roger called me and told me it was my starter fuse, and the mechanics had already resolved the issue. He did tell me that there were some other issues popping up in my dashboard that the mechanics were looking at as well. So they chose to be honest and thorough and check all the issues versus just the single one. I got called each day by Roger and got updates on my vehicle, and by Thursday it was ready to be picked up. Roger and the rest of the team at Lonestar Automotive do fantastic work and I would highly recommend them to anyone needing help with their vehicle. Thank you Lonestar!
- JCJohnny CouchAug 22, 20255.0Was putting spark plugs and coils in my son's truck and broke a refrigerator line on his truck. Lone Star worked us in on an emergency since my son was leaving in two days You guys are great! I have used you before I will again.
- SLSandra LowranceFeb 18, 20135.0We have used Lone Star for all of our Automotive repairs for MANY years!! They have always been fair with us. Their prices have been less expensive, when compared and their work is beyond reproach!! Thanks!!
Frequently Asked Questions About Lone Star Automotive
What services does Lone Star Automotive offer?
Lone Star Automotive specializes in full-service auto repair and maintenance, including tire services, wheel alignment, diesel engine repair, and auto air conditioning service.
Where is Lone Star Automotive located?
Lone Star Automotive is located at 900 N Loop 250 W, Midland, TX 79703, USA.
What are the business hours for Lone Star Automotive?
The shop is open Monday to Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
How can I schedule a service appointment at Lone Star Automotive?
You can schedule an appointment by visiting their online reservation page at https://lonestarauto.com/schedule/.
Does Lone Star Automotive have wheelchair accessible facilities?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms to accommodate customers with disabilities.
What payment options are accepted at Lone Star Automotive?
Lone Star Automotive accepts debit card payments and mobile NFC payments for customer convenience.
Is Lone Star Automotive an experienced and trusted repair shop in Midland?
Yes, established in 2008, Lone Star Automotive has quickly become a trusted expert in auto repair and maintenance in Midland, TX.
Are there any nearby auto parts stores if I need parts while at Lone Star Automotive?
Toyota of Midland Parts is a nearby auto parts and supply store, convenient if you need parts related to your vehicle during your visit.
What nearby places can I visit while my car is being serviced at Lone Star Automotive?
You might enjoy visiting Blackbird Fitness or Renewed Strength CrossFit gyms for a workout, or stop by Sway hair salon nearby while you wait.
Are there other automotive service centers near Lone Star Automotive?
Yes, nearby automotive providers include Caliber Collision, Caliber Auto Glass, Frontline Auto, and Onyx Tint L.L.C, offering services from auto body repair to window tinting.