Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Mercedes, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mercedes location today.
Location
Hours
Reviews
4.0
218 reviews
5 stars
142
4 stars
23
3 stars
6
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Cleanliness
Most vehicles were reported as clean, although there were some complaints about dirty cars and cleanliness issues.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.
Staffing Problems
Reviews indicated that the location is often understaffed, leading to long wait times and overwhelmed employees.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding service inconsistencies and communication issues.
- DCDonna Cline4 days ago4.0Was a nice car and service.
- MMMario MirandaNov 15, 20255.0No pets allowed in vehicles!!!
- SHsergio hernandezOct 25, 20255.0Excellent service l
- JCJessica CantuOct 21, 20255.0Always a great experience with renting a car. Great customer service and excellent service.
- MGMargie GutierrezOct 8, 20255.0Staff was very helpful and nice. Will definitely go to the Mercedes location again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Mercedes, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the business hours for Enterprise Rent-A-Car in Mercedes?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Mercedes?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/mercedes-5282.html or by calling +1 956-565-9900.
Does Enterprise Rent-A-Car in Mercedes accept American Express and cash payments?
Yes, they accept American Express, cash, checks, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car in Mercedes, TX open on Sundays?
No, the location is closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services in Mercedes?
Yes, Enterprise provides airport pick-up services to make your rental process convenient.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car in Mercedes offers discounts for active military members.
What nearby dining options are available close to Enterprise Rent-A-Car in Mercedes?
Nearby restaurants include Taco restaurant Tacoma Madre Tacos and More, Mexican restaurant Juanito's Restaurant, and fast food options like Subway and Whataburger, perfect for grabbing a meal before or after your rental visit.
Where can I find convenience stores near Enterprise Rent-A-Car in Mercedes?
You can visit nearby convenience stores such as Xoom Market, Speedy Stop, and 7-Eleven for snacks and essentials during your rental period.
Are there any mobile phone service stores near Enterprise Rent-A-Car in Mercedes?
Yes, Metro by T-Mobile, Total Wireless, and Boost Mobile are nearby mobile phone stores where you can get telecommunications services.