Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
Provision Automotive is a family owned import automotive service and repair facility. We offer repairs on all makes and models and specialize in Mercedes, BMW, Jaguar, Audi, Volkswagen, and all Asian imports. Being in the automotive industry for over 35 years, we have had the privilege to serve many friends and neighbors in the North Texas area. Over the years, we have used the old-fashioned approach by developing lasting bonds of love and friendships with those we serve.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
454 reviews
5 stars
432
4 stars6
3 stars1
2 stars5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to explain repairs and keep clients informed.
Honesty and Integrity
Many reviews emphasized the shop's honesty, with customers appreciating that they were not upsold on unnecessary repairs and received fair pricing.
Quality of Work
The quality of repairs was frequently commended, with several customers noting successful resolutions to issues that other shops could not fix.
Communication
Provision Automotive was noted for excellent communication throughout the repair process, keeping customers updated on progress and costs.
Trustworthiness
Numerous customers expressed their trust in Provision Automotive, stating they felt secure in the services provided and appreciated the transparency in diagnostics.
- JPJulie Parker3 days ago5.0Everyone was courteous and professional. The staff I came in contact with were very friendly and pleasant. I did have an appointment which I believe always makes things easier.
- CGChris GoetzNov 17, 20255.0We have had mechanical work done or some of our important vehicles Mercedes, Audi ! They have highly trained import technicians as well as domestic Ford , Chevy etc They are a full service company and family owned Honest is the day is long and won’t try and up sell you on something you don’t need ! They do a deep diagnostic of your vehicle and make suggestions on possible repairs that might need to be done eventually but not necessarily on that visit Highly recommended this automotive shop to anyone ! Their customer service is unparalleled and it shows ! They always will give you a customer service call after the work has been completed and also provide you with a service warranty guarantee ! Top Notch 5 stars on this review ! All the best ! CG , Anna, Tx
- EFEric FarrNov 12, 20255.0Highly recommend Provision Automotive. Got me in next day and took note of the specific things I requested done to my truck. All of the staff were extremely friendly. I’ll definitely be coming back for any future needs to mine or my wife’s vehicles.
- JDJustin DavenportNov 3, 20251.0Don’t recommend this place for anything diesel related. They stated their lifts couldn’t even handle a Dodge ram 2500 and they don’t have any techs that are comfortable with replacing a rear main seal which is an extremely simple job.
- SSSandraOct 17, 20252.0I took my Toyota Corolla here for an oil change. The staff was very friendly, however I noticed oil leaks in my garage that I was not happy about. I took my car to the Toyota dealership that did all my service work prior and found out that there was a loose drain plug and loose air box cover. They tightened both and cleaned up the oil leak mess. Because of the carelessness, I would not take my care back for any other service or recommend this place to anyone.
Frequently Asked Questions About Provision Automotive
What types of vehicles does Provision Automotive specialize in repairing?
Provision Automotive specializes in servicing Mercedes, BMW, Jaguar, Audi, Volkswagen, and all Asian import vehicles, but offers repairs on all makes and models.
Where is Provision Automotive located?
Provision Automotive is located at 2181 Calhar Dr, Melissa, TX 75454, United States.
What are the hours of operation for Provision Automotive?
Provision Automotive is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I schedule a service appointment at Provision Automotive?
You can schedule a service appointment through their website at https://provisionautorepair.com/schedule/.
Does Provision Automotive have wheelchair accessible facilities?
Yes, Provision Automotive provides wheelchair accessible entrances and parking, along with restrooms.
What phone number can I use to contact Provision Automotive?
You can reach Provision Automotive at +1 972-954-3773.
Does Provision Automotive offer oil change services?
Yes, Provision Automotive offers oil change services along with other automotive repairs and maintenance.
What nearby dining options are available if I visit Provision Automotive?
Nearby dining options include Roma Pizza, Mr. Jim's Pizza, Guadalajara Cocina Mexicana, Sugar Babes Donut Shop & Deli, Marco's Pizza, and Pat-Thai restaurant, where you can enjoy a variety of cuisines before or after your visit.
Are there convenient gas stations near Provision Automotive?
Yes, nearby gas stations include Shell, Texaco Station Melissa, and Exxon, which can be useful if you need to refuel before or after your service appointment.
What other services or businesses are located near Provision Automotive that might interest customers?
Nearby businesses include Calhar Construction (a home improvement store), Bow Wow Boutique N Spa (pet grooming), Payless Cleaners (laundry services), and Melissa Nails Spa, offering various convenient services close to Provision Automotive.