RaceTrac

3.9
210 reviews

About

Gas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast, offering an affordable one-stop shop experience. We feature competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and delicious made-in-house pizzas. Our roller grill and hot food options provide fast service, with refreshing fountain drinks and grab-and-go snacks always available. At every location, you'll find essential road trip supplies, consistently clean restrooms, and convenient contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable
  • On-site parkingAvailable

Location

RaceTrac
1004 E. University Dr., McKinney, TX
75069, United States

Hours

Reviews

3.9
210 reviews
5 stars
102
4 stars
54
3 stars
17
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and helpfulness, while others, particularly managers, received criticism for rudeness and hostility.

Cleanliness

There are significant concerns regarding the cleanliness of the store and restrooms, with multiple reviews highlighting filthy conditions, particularly in the gas pump area and bathrooms.

Product Availability

Customers noted issues with product availability, including out-of-order machines and a lack of fresh food options, which detracted from their overall experience.

Pricing

Gas prices are generally viewed as higher compared to competitors, with some customers expressing dissatisfaction with the pricing of food and drinks.

Convenience

Many customers appreciate the convenience of the location and the quick service, although long lines during busy times were also mentioned.
  • JL
    James Logue
    Nov 13, 2025
    1.0
    11/12/2025 - Bad gasoline 87 octane at this station and priced 20 cents higher than up the road seeing it later. Either water was in the fuel or had way more than 10% Ethanol. Average 80 miles per quarter tank. Only got 65 miles per quarter tank, normal daily M-F driving. Station wasn’t all that clean outside either. Definitely won’t be back…
  • SD
    Saundra D.
    Oct 23, 2025
    1.0
    I am extremely disappointed with treatment and service that I received from the manager Kenny. I only used two petroleum stations, Sam’s Club and Race Trac because of the prices and Race Trac has exceptional customer service. Today, Oct. 23rd at 7:46 pm cst I received exceptional service from Rachel and a Daeshaun, I was exhausted from a full day of work and Taekwondo with my little this evening; I accidentally stated $14.00 on the wrong pump one over from me. I immediately screamed out, the young man who worked there ran in and had Rachel switched pumps. Well, a few minutes passed and it didn’t reset; I went in and found the manager Kenny there, I explained to her what occurred, her body disposition was hostile and she frowned, she did not want to help resolve it, she printed the receipt and said it was only nuts that I purchased. I asked her to, please get the young lady, her voice and body language was hostile to the point, she was assuming that I was lying about $14.00. Rachel came out the restroom with a pleasant disposition, she explained to the manager Kenny what occurred . I went back outside to pump the gas, it still did not reset, now it is 8:00, the manager came outside with the receipt from my pump to tell me it was not used, which common sense I knew that, I told her that pump 16 was not used were the money was sent and I was on pump 18, so please print that receipt. So, I used my card and started pumping gas. The manager Kenny returned with the receipt, I explained to her, at this point it is not about the gas, it is about how you treated me as a consumer; you disrespected me, you were hostile, and unwilling to assist as I tried to give her advice to be a good manager to serve the people; she turned it around and said, “I afraid, I am backing away”. Race Trac you cannot have people in lead position that will treat consumers in this manner and then make false allegations. I am an engineer and leader in my organization; I will be contacting corporate. Again, you have phenomenal people like Rachel and Daeshaun who is on second shift (October 23rd at 8:00 pm cst), they are consumer centric, great at multi-tasking, always greeting customers, intelligent, and always willing to help. The manager Kenny is a huge liability, and should not be a lead or placed in customer facing position in my opinion and what I have experienced; she could have caused a safety issue with me and my little one, which have caused a lawsuit for you Fortune 500 company. I will be contacting the GM to report my experience.
  • PP
    Pistolero
    Oct 23, 2025
    1.0
    This has to be the dirtiest nastiest store in the whole company they can’t even clean the pumps or do anything to keep birds from pumps. Take more pride in your property.
  • CH
    Cody Hughes
    Oct 12, 2025
    5.0
    Max and Zack in the morning just made sure that my bad day started going good, both have positive attitudes and it's contagious. You need more people like them working here!
  • KN
    Kurt Nauenburg
    Oct 7, 2025
    2.0
    The gas pump area is filthy. It looks like like it hasn't been cleaned in years.

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.