Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in McKinney, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Custer And 380 location today.
Location
Hours
Reviews
3.6
237 reviews
5 stars
146
4 stars
9
3 stars3
2 stars
7
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.
Vehicle Condition
Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of booked vehicles and poor communication regarding their status.
Roadside Assistance
Customers expressed dissatisfaction with the roadside assistance service, citing long wait times and unhelpful responses during emergencies.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding service inconsistencies and vehicle quality.
- RJR J4 days ago5.0Did my reservation online along with all paperwork when I arrived I showed the counter agent my DL and insurance. Alex(hope I got his name right) took me to my car which I hated it was not my vibe he helped me pick a car that was more my speed. Alex was nice, easy to talk to and answered all my questions thanks Alex I'll look for you next time I'm renting.
- BTBlair Taylor5 days ago5.0Very smooth process
- DODavid OmholtDec 29, 20255.0Great customer service at this location. John and the entire crew here are excellent! Will rent again from them.
- AAAmmar Al AksharDec 17, 20255.0Very nice staff and very good service. They go above and beyond to help! Thank you
- KGKamilah GambleDec 11, 20255.0The team was very helpful and accommodating after my wreck. 😮💨 quick and easy service!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in McKinney, TX?
Enterprise Rent-A-Car is located at 1515 N Custer Rd, McKinney, TX 75071.
What are the operating hours of Enterprise Rent-A-Car at the Custer and 380 location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles and flexible rental options including car and van rentals.
Can I reserve a rental car online for Enterprise Rent-A-Car McKinney?
Yes, you can reserve your rental car online at their reservation website: https://www.enterprise.com/en/car-rental-locations/us/tx/custer-and-380-09oh.html
Does Enterprise Rent-A-Car in McKinney offer discounts for active military?
Yes, Enterprise offers discounts for active military personnel.
What is the main phone number to contact Enterprise Rent-A-Car in McKinney?
You can contact Enterprise Rent-A-Car at +1 469-678-3998.
Which nearby places can I visit for food after renting a car at Enterprise?
Nearby dining options include Braum's Ice Cream and Dairy Store, Golden Chick, Dutch Bros Coffee, B&B Cafe, MOOYAH Burgers, Fries & Shakes, Desi Spice Cafe, Wingstop, and Sheesh Kitchen.
Are there nearby locations for automotive parts or services near Enterprise Rent-A-Car?
Yes, you can find AutoZone for automotive parts and repairs and Penske Truck Rental for additional truck rental services nearby.
Where can I find nearby beauty and spa services around Enterprise Rent-A-Car McKinney?
Nearby beauty and spa services include Bellagio Nails & Spa, Pop of Polish Nail Lounge, Lyn Shiny Nails, All Lash and Brows, Suddenly Sunless, and High Five Massage.
Is there convenient nearby shopping or home improvement around Enterprise Rent-A-Car in McKinney?
Yes, nearby shopping includes Eco Green Dry Clean, Kelly-Moore Paints for home improvement, McKinney Outdoor Power, Leslie’s Pool Supplies, and Bricks & Minifigs McKinney toy store.