Brakes Plus

4.7
1589 reviews
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Business Details

2225 W University Dr, McKinney, TX
75071, United States
(214) 491-5080
https://www.brakesplus.com

About

Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in McKinney today.

Location

Brakes Plus
2225 W University Dr, McKinney, TX
75071, United States

Hours

Reviews

4.7
1,589 reviews
5 stars
1,432
4 stars
51
3 stars
13
2 stars
18
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Charles, Eddie, and Edwin.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and services provided, noting improvements in their vehicles after service.

Timeliness

Several reviews mentioned quick service and timely completion of repairs, with some customers appreciating same-day service.

Pricing

While many found the prices fair and reasonable, there were complaints about perceived price gouging and upselling of unnecessary services.

Communication

Customers appreciated clear communication regarding services needed and pricing, although some experienced issues with follow-up and updates.
  • BF
    Brandon Fleming
    Nov 15, 2025
    5.0
    The service is good, they are quick to inspect brakes and fair pricing
  • JB
    Joy Brown
    Nov 11, 2025
    5.0
    Eddie is an exceptional service advisor! He took the time to clearly explain what was going on with my brakes and provided a solid solution. I truly appreciated how he broke down the difference between the economy and premium brake options, helping me make the best decision for my vehicle. His professionalism, patience, and genuine care made the entire experience stress-free. Thank you so much, Eddie, for your outstanding customer service — I’ll definitely be recommending you to friends and family!
  • KS
    Kenzie Stallman
    Nov 11, 2025
    5.0
    Got me in and out very quickly, feeling safe to be back on the road with new brake pads!
  • CI
    Caleb Irby
    Oct 25, 2025
    5.0
    Excellent service and work. My vehicle was in worse shape than I thought but after the reasonably priced repairs, it was a night and day difference! Would highly recommended and won’t take my car anywhere else for brakes, alignment or strut servicing. Shout out to Charles and Eddie for their knowledgeable assistance and customer service!
  • JW
    Justin Wang
    Oct 23, 2025
    5.0
    Superb experience Came here for the first time not knowing if they would fix my car. Was told to come in and they would check it out. Charles and team were very respectful, helpful and professional. I was expecting the car to be fixed a week or so later based on previous experience with other auto repair shops. Went in close to 4 pm and they stayed late to get my car done! Really great service, fair prices, and very happy they resolved my issue same day! I will be back for my car issues.
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Frequently Asked Questions About Brakes Plus

What services does Brakes Plus in McKinney offer?

Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension repairs, state inspections, batteries, wiper blades, air conditioning services, and vehicle maintenance among others.

What are the operating hours for Brakes Plus in McKinney?

Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays.